Facilitating change in the occupational and personal self-perceptions of workers in the community: A co-operative inquiry

Abstract

This study presents an exploration and evaluation of the impacy of a ten session counselling skills course on workers within the community, using new paradigm experiential research as described by John Heron (1994a). The ten participants who completed the course were employees of two registered charitable organisations: three from The Chester, Cheshire and Clywd Blinf Welfare Society and seven from Crossroads Care Attendant Schemes. Results were obtained by means of self-report, group presentations, appraisal forms, facilitator observation and the Rosenberg Self Esteem Scale. The combined results suggest that the course enhanced job-satisfaction, self-esteem and well-being for the particioants; while also promoting their learning of counselling skills by experiential means.