This thesis seeks to understand how the notion of belonging is experienced by undergraduate residential students. Framing the research against the influence of neo-liberal policy and practices, this study employs a phenomenological approach and theorises the data using a poststructural framework. Throughout the thesis aspects of Lacanian theory are utilised as an interpretive lens, chosen for its ability to reveal that which is usually concealed. Beginning with an exploration of the reasons that ‘belonging to a university community’ is of interest to higher education student support practitioners, I conclude that this is a result of the therapeutic culture we are currently experiencing in education, along with a need to bring together a heterogeneous group of students who do not seemingly ‘belong’ together. This need comes from a desire to maintain higher education in its position as an elite pursuit which guarantees a better life. Yet paradoxically, in the current economic context, the achievement of a degree qualification can no longer guarantee a better life. Notions of belonging and community are therefore argued to be important in this context, as they serve to retain students and meet government objectives (which are to increase the number of students in higher education, thus sustaining the UK’s edge in a competitive global market). The data from nine participant interviews is analysed and interpreted through a poststructural lens. A poststructural framework is chosen based on my own experiences as a practitioner in this field: that our student support interventions which aim to engender a sense of belonging and community in students are somewhat flawed. Thus, my aim in this thesis is to understand from the students themselves how they experience belonging and community, and in doing so, understand if our University practices have had a part to play in this. Data from participant interviews reveals the themes of ‘stories, memories and rituals’, ‘place and home’ and ‘social networks’ and these are analysed with specific reference to Lacanian psychoanalysis, along with other theorists where relevant. Lacan is chosen as aspects of his theory allow me to take account of unconscious human drives, therefore revealing more than language can alone, and providing a more holistic understanding of how the phenomena are experienced. This thesis concludes with a phenomenological description of belonging, which is a pastiche of my participants’ voices. From this I draw the conclusion that the notion of ‘belonging to a university community’ is largely fictive, and symptomatic of a neo-liberal influence. I contend that experiences related to me by the participants suggest that ‘belonging’ is experienced in a way which is independent of any university interventions, and that ‘community’ is not recognised by students as anything other than a familiarity with their surroundings. I end the thesis with recommendations for student support practitioners and with a reflection on my research journey.