Chester Business School: Recent submissions
Now showing items 21-40 of 242
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Study on Chinese Substantive Examination Standard on Concentration of Undertakings from An International PerspectiveStudy on Chinese Substantive Examination Standard on Concentration of Undertakings from An International Perspective
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Motivating International Postgraduate Taught Students – Bridging the Chasm of Student Expectations and Institutional RealityUK Higher Education Institutions allocate significant resources on supporting international students. However, students need to be motivated to take up the offers and engage with their studies. In addition, research has acknowledged that international students could be highly adaptive if motivated. This research, through the perspective of psychological contract, motivation theories and IPMA (importance-performance matrix analysis), aims to explore international postgraduate taught (PGT) student expectations and motivations of studying in a UK business school. It will identify potential gaps before and after students have started studies, look for factors related to their expectations and motivations, compare the impacts of those factors, provide recommendations for student motivation and assisting their adaptation to UK HE criteria. The results will help underpin UK business schools' strategy, policy and priority in marketing, recruitment and teaching delivery, inform services to be more effective in the context of limited resources.
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Communication in Organizations: An Overview and ProvocationsThe role that communication plays in social organization and processes of organizing has received considerable scholarly attention from multiple disciplines over several decades. This paper provides a review of the diverse literature that has sought to contribute to the understanding of communication and its implication for management and organization studies. An analysis of the SCOPUS database for the period 1980-2022 enabled us to cluster reference material and identify five perspectives which emerge from a review of the literature: communication as transfer, discourse, conversation (analysis), narrative, and Communicative Constitution of Organizations. These categories are not intended to be exhaustive, but they do provide a useful critical heuristic for navigating a field of study that might otherwise appear overwhelming. To map the terrain’s theoretical underpinnings, our study also adopted a problematizing approach to the review which revealed various conspicuous conceptual and empirical absences at a ‘field level’ which merit further attention. The paper offers provocations and suggestions that we expect will inform future studies of organizational communication. Possibilities for developing the field include paying attention to: (a) paralinguistic dimensions of communication; (b) communication in relation to actual work practices; (c) monologic communication; and (d) organizational communication in non-Western contexts.
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Cultural values and voice as determinants of customers' marketing research cooperation: A fuzzy set perspectiveFirms and their managers have long been concerned with encouraging customers to take on an active role in their marketing research activities. The critical question for these firms is how to foster collaboration with customers in marketing research to enhance the firm's marketing effectiveness and simultaneously benefit the customers. This study focuses on the role that individuals' cultural values and customer voice potentially play in shaping how customers perceive marketing research cooperation with the firm. We analyzed data from a sample of 270 customers of apparel store brands in an African country. Utilizing fuzzy‐set qualitative comparative analysis, our research reveals that the combinations of antecedent conditions that enhance marketing research cooperation significantly differ from those that impede it. Theoretically and managerially, our study expands the understanding of how marketing research cooperation is contingent upon the combination of customers' cultural values and their voice.
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FlexibilityImportance and popularity of the concept of flexibility in the context of work is only matched by its lack of clarity. While it is clearly on the upward trajectory, both as an organizational practice and as a topic for discussions on academic and practitioner fora, it is yet riddled with paradoxes, used to denote different meanings and practices, and therefore confusion as regards flexibility at work is never far away. This entry intends to present the practical importance of flexibility at work, while also demonstrating the complex nature of discussions in which it is imbued and the divergent practices which it is used to designate. It also attempts to provide a critical reflection on the potential trajectory which could lead to alleviating the paradigmatic fractures between different flexibility clusters towards supporting a more seamless practical application and more coherent intellectual environment for exploring it.
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Student-Led Live Broadcast Tour: An Elevated Learning Journey for Tourism StudentsDrawing upon the concept of student-led live broadcasting tour (LBT), this study aims to construct and empirically test the Input-Process-Output (IPO) framework that links inputs, processes, and outputs within online tourism educational context. The sample involved students who are currently studying a tourism program in the Greater Bay Area, China. One group of students was invited as the audience with another group of students acting as tour guides to lead a live broadcasting tour. Upon completion of the tour, the audience group was invited to fll in the questionnaire survey. The data were gathered through the questionnaire survey from December 2022 to March 2023. The survey instruments were designed based on existing research and the IPO framework. The quantitative data were analysed by SPSS and SmartPLS. 5 hypotheses were developed based on the IPO framework. The results confrmed that students perceived student-led LBT positively in terms of input dimensions (intrinsic motivation and resources support), process dimension (learning climate) and output dimension (learning outcomes and satisfaction). This study gives implications to educators on how student-led LBT can be designed and implemented under the constraints of travel. The utilisation of technology ofers educators the possibility to enrich the learning experience of tourism students in a more afordable and efective way.
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Escaping the enlightenment’s damaging legacy: Scenario planning as if-then conditional prospectionThe chapter sets out a new theory, underpinning philosophy, and practical approach to decision-making under uncertainty through use of the tool scenario planning. The new approach is based on an alternative to the presently mainstream understanding of rational decision-making based on Rational Choice Theory. The outlined alternative is a combination of frame-sensitive reasoning and if-then conditional prospection. The implications for scenario planning of this alternative understanding of rationality are explored in detail.
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Integrating modelling-based and stakeholder-focused scenario approaches to close the planning gap and accelerate low-carbon transitionsWhile many transition scenarios describe potential low-carbon systems, few link these system-level outcomes to the microlevel stakeholder decision-making needed to actualise them, resulting in a ‘planning gap’. Closing this gap requires that insights from modelling-based transition scenarios on what must happen to achieve climate targets are linked to those on how to make it happen from stakeholder-focused transition scenarios. This link requires a different understanding of decision-making rationality from that of a representative agent with rational expectations, as employed in much climate-change modelling currently. Rationality conceived as ‘frame-sensitive reasoning’ can better account for heterogenous stakeholders’ alternative preferences, the actions they take in pursuit of them, and the effect of these actions on low-carbon transitions. This paper augments the Intuitive Logics (IL) stakeholder-focused scenario approach to enable frame-sensitive reasoning and provide modelling-based transition scenarios with realistic innovation-diffusion assumptions. In so doing, the paper assists in closing the planning gap.
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Reducing the carbon footprint of the textile sector: an overview of impacts and solutionsThe clothing, footwear, and household textiles sectors play a significant role, providing employment opportunities on a global scale. However, they are also associated with a considerable consumption of natural resources, leading to high levels of water pollution and emissions of greenhouse gases, contributing to climate change. The carbon footprint (CF) of textiles depends generally on fabric types and production processes. Natural fibers such as cotton, wool, and silk, generally have a lower CF when compared to synthetic fabrics such as polyester and nylon, requiring more energy and chemicals during production. In addition, fabrics manufactured through eco-friendly methods, such as closed-loop systems and sustainable production processes, have a significantly lower CF than those produced using conventional means. Accordingly, there is a perceived need for comprehensive studies that investigate the environmental and climate implications of the textile sector. Considering these concerns, a study was undertaken on the topic, encompassing a literature review and data collection so as to present an overview of the environmental impacts and CF associated with the textile sector. The results from the research show that the resource consumption associated with the textile sector, particularly its CF, demands urgent action in order to reduce its impacts. Also, actionable measures are needed so as to reduce the CF of the textile industry. These are described in the paper, along with the obstacles that need to be overcome so as not only to reduce the CF of this sector, but also to pursue the objectives outlined in the sustainable development goals.
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Urban poverty and the role of UK food aid organisations in enabling segregating and transitioning spaces of food accessThis research examines the role of food aid providers, including their spatial engagement, in seeking to alleviate urban food poverty. Current levels of urban poverty across the UK have resulted in an unprecedented demand for food aid. Yet, urban poverty responsibility increasingly shifts away from policymakers to the third sector. Building on Castilhos and Dolbec’s (2018) notion of segregating space and original qualitative research with food aid organisations, we show how social supermarkets emerge as offering a type of transitional space between the segregating spaces of foodbanks and the market spaces of mainstream food retailers. This research contributes to existing literature by establishing the concept of transitional space, an additional type of space that facilitates movement between types of spaces and particularly transitions from the segregating spaces of emergency food aid to more secure spaces of food access. In so doing, this research extends Castilhos and Dolbec’s (2018) typology of spaces, enabling a more nuanced depiction of the spatiality of urban food poverty.
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The influence of cultural constraints on entrepreneurial motivations: Exploring the experiences of Muslim women entrepreneurs in PakistanThis article explores the influence of cultural constraints on entrepreneurial motivations for women entrepreneurs of the Muslim faith. A qualitative approach is taken by drawing from extraordinarily rare interviews with 17 women entrepreneurs who run businesses in the open market in the Northwest region of Pakistan. Push and pull factors were examined in the context of cultural constraints using the lens of post-materialism and dissatisfaction theories. The findings reveal that some entrepreneurs are pulled into entrepreneurship to give something back to local youths and to improve their life chances and/or reduce hardship. In relation to the push factors, some entrepreneurs decided to do something about the harsh circumstances they found themselves in to demonstrate their agency. All were aware of the cultural constraints around them and are highly motivated to overcome these as role models for future generations and to hopefully achieve parity with male peers. This research contributes to the existing literature by providing new insights to the reader in extending the post-materialism and dissatisfaction theories for women Muslim entrepreneurs in Pakistan. Furthermore, it also demonstrates how cultural constraints related to family issues motivate women in a male-dominated society to become entrepreneurs.
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The core technology behind and beyond ChatGPTChatGPT has garnered significant attention within the education industry. Given the core technology behind ChatGPT is language model, this study aims to critically review related publications and suggest future direction of language model in educational research. We aim to address three questions: i) what is the core technology behind ChatGPT, ii) what is the state of knowledge of related research and iii) the potential research direction. A critical review of related publications was conducted in order to evaluate the current state of knowledge of language model in educational research. In addition, we further suggest a purpose oriented guiding framework for future research of language model in education. Our study promptly responded to the concerns raised by ChatGPT from the education industry and offers the industry with a comprehensive and systematic overview of related technologies. We believe this is the first time that a study has been conducted to systematically review the state of knowledge of language model in educational research.
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Poverty and Austerity: An IntroductionThis chapter offers an introductory overview of relevant literature at the intersection of poverty and austerity, seeking to frame this edited collection and its unique interdisciplinary contributions. The chapter traces the evolution of, and interconnections between, poverty and austerity politics, reflecting critically on their increasingly pervasive and enduring impacts on individuals, markets and society. To guide the reader, this introduction provides an overview of how the book is organised and each of its chapters, explaining to students and researchers the theories, methods, policy applications and empirical contexts addressed in the book.
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Theorising Resilience in Times of AusterityResilience is an important theoretical construct that helps to conceptualise the ways individuals and organisations attempt to countervail the effects of poverty and austerity. As a response to prolonged crises, such as the global economic crisis and the COVID-19 pandemic, this chapter focuses on tracing the psychological, behavioural, sociological and spatial perspectives of resilience, advancing our current understanding of resilience theory within the marketing and consumption context of crises and austerity. The chapter reviews recent research exploring the importance of resilience, and more specifically the notion of persistent resilience in response to long-term stressors, such as unemployment, triggered by the austerity measures imposed by European governments following the global economic crisis as well as the COVID-19 pandemic. In advancing previous research in this area, we offer a broader perspective by underlining the impetus for businesses and communities to employ a range of resilience strategies while also highlighting the importance for individuals to develop a sustainable set of resilience capacities to help creatively navigate the market and flexibly adapt to the long-term effects of intense and long-standing crises.
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Co-movement clustering: A novel approach for predicting inflation in the food and beverage industryIn the realm of food and beverage businesses, inflation poses a significant hurdle as it affects pricing, profitability, and consumer’s purchasing power, setting it apart from other industries. This study proposes a novel approach; co-movement clustering, to predict which items will be inflated together according to historical time-series data. Experiments were conducted to evaluate the proposed approach based on real-world data obtained from the UK Office for National Statistics. The predicted results of the proposed approach were compared against four classical methods (correlation, Euclidean distance, Cosine Similarity, and DTW). According to our experimental results, the accuracy of the proposed approach outperforms the above-mentioned classical methods. Moreover, the accuracy of the proposed approach is higher when an additional filter is applied. Our approach aids hospitality operators in accurately predicting food and beverage inflation, enabling the development of effective strategies to navigate the current challenging business environment in hospitality management. The lack of previous work has explored how time series clustering can be applied to support inflation prediction. This study opens a new research paradigm to the related field and this study can serve as a useful reference for future research in this emerging area. In addition, this study work contributes to the data analytics research stream in hospitality management literature.
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Reflecting on Paraliminality as a Theoretical Lens to Understand Experiences of Food InsecurityIn this chapter we reflect on how theoretical perspectives, such as liminality, can be useful for researchers seeking to understand and alleviate lived experiences of poverty. We draw on how we deployed liminality theory in a recently published paper (Moraes et al., 2021), to conceptualise lived experiences of food insecurity as transitional; as fluctuating between phases of everyday food access and food marketplace exclusion. By using liminality as an exemplar theoretical perspective, we discuss a concept that we developed and termed paraliminality, a hybrid of two types of liminality phenomena that is both empowering and generative of a lasting form of indeterminate state. In reflecting upon paraliminality, we argue that it can illuminate the social mechanisms, practices and spaces that co-construct people’s more enduring, but fluid, experiences and phases of food insecurity and food access efforts. We illustrate the main theoretical arguments being made with data from our study of food insecurity (McEachern et al., 2020), involving interviews with people who were experiencing food insecurity, volunteers who were providing access to food aid, and fieldwork photographs of the independent foodbanks and pantries who took part in the research. The chapter contributes to food insecurity, poverty and marketplace exclusion scholarship by reflecting on the importance of using theoretical lenses in qualitative research work, and by reflecting on, and deploying, an illustrative research project to explain how theory can be used and why it matters.
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An Exploratory Study of How Emotion Tone Presented in A Message Influences Artificial Intelligence (AI) Powered Recommendation SystemThis innovative study aims to explore how emotion tone presented in a message influences the judgement of Artificial Intelligence (AI) bots. We established a scenario by using vacation rental introduction as input message to conduct experiments to explore the influences. Our findings suggest that AI bots demonstrate preferences on the input message presented in positive tones rather than input message with negative tones. Our pioneering study can serve as a crucial starting point for future studies, in particular opening up fresh avenues for future research endeavours and engenders discussions and debates concerning the development of recommendation system.
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Flexible Lives: Spatial, Temporal, and Behavioural Boundaries in a Fluid World of Work and HomeThe world of work and home has become increasingly fluid (Bauman 2000), due to an increase in flexible working. Work has become decoupled from time and space (Gajendran and Harrison 2007), making it increasingly common for knowledge-based workers to work at different times and in multiple spaces across a working day or week (Duxbury et al. 2014; Sewell and Taskin 2015; Kingma 2016). The Covid-19 pandemic in particular has been a catalyst for questioning accepted norms of where, when, and how work takes place and has encouraged many to experiment with new ways of working at spatio-temporal distance from a regular workplace (Gandini and Garavaglia 2023). This reshaping of traditional modes of working has had a significant effect on working patterns, social workplace interactions, personal relationships, and the boundaries between familial and working lives, which we seek to explore in this Special Issue.
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Rural space and the local food landscape: Consumers’ construction of food localness through the politics of belongingPurpose – This research aims to investigate consumers’ construction of food localness through the politics of belonging in a regional context. Design/methodology/approach – Following a socio-spatial lens and considering the ‘realm of meaning’ of place, this research focuses on local consumers’ lived meanings of ‘local’ food choice, and hence adopts a phenomenological approach to the data collection and analysis of 20 in-depth interviews with residents of the Italian region of Marche. Findings – Drawing on Trudeau’s (2006) politics of belonging, we reveal three interconnected themes which show how local consumers articulate a local food ‘orthodoxy’ and how their discourses and practices draw and maintain a boundary between local and non-local food, whereby local food is considered ‘autochthonous’ of rural space. Thus, our participants construct a local food landscape, conveying rural (vs. urban) meanings through which food acquires ‘localness’ (vs. non-‘localness’) status. Practical implications – Our findings provide considerable scope for food producers, manufacturers and/or marketers to differentiate local food products by enhancing consumers’ direct experience of it in relation to rural space. Thus, enabling local food producers to convey rural (vs. urban) meanings to consumers, who would develop an orthodoxy guiding future choice. Social implications – Our findings enable regional promoters and food policymakers to leverage the symbolic distinctiveness of food autochthony to promote place and encourage consumers to participate in their local food system. Originality/value – By utilising the politics of belonging as an analytical framework, we show that the urban-rural dichotomy – rather than being an obsolete epistemological category – fuels politics of belonging dynamics and that local food consumers socially construct food localness not merely as a romanticisation of rurality, but as a territorial expression of the contemporary local/non-local cultural conflict implied in the politics of belonging. Thus, we advance our theoretical understanding by demonstrating that food ‘becomes’ local and therefore, builds on extant food localness conceptualisations.