The business department is based at both the Queen's Park and Warrington campuses and is well placed for students who wish to study in the North West. The department of Business was established at the University in 1999 and offers a range of Business and Management degrees at undergraduate and postgraduate levels. University of Chester Business School also has a solid portfolio of Research and Knowledge Transfer Projects with a range of organisations. These projects are intended to give mutual benefits for students and the region’s business community by providing access to the University’s resources, knowledge and expertise. The majority of the School’s research is applied in a practical context and it is committed to constructing and improving sustainable relationships with external organisations and businesses.

Recent Submissions

  • Individuals' attitudes and their adoption intentions of central bank digital currency: Combining theories and analytics for deeper insights

    Osakwe, Christian Nedu; Ogunmokun, Oluwatobi A.; Elgammal, Islam; Kwarteng, Michael Adu; International University of Rabat; University of Chester; University of Jeddah; Tomas Bata University; University of Pretoria's Gordon Institute of Business Science; Suez Canal University; University of Technology and Chemistry (Elsevier, 2024-11-05)
    Leveraging a multi-theoretical and multi-method approach, this study investigated the factors influencing individuals' attitudes and intentions towards adopting central bank digital currency (CBDC). Data from Nigeria, a pioneering CBDC nation, were analysed using partial least squares structural equation modelling, which revealed that affordance-based positive valences, including seamless transactions, time convenience, and the societal positive valence of financial inclusion, are the strongest predictors of positive attitudes and, subsequently, usage intentions. Perceived financial cost emerged as the most significant barrier. Lifestyle compatibility demonstrated a moderate positive association with attitude. Further, fuzzy-set qualitative comparative analysis identified four necessary conditions for high usage intentions: seamless transactions, trust in the central bank, positive attitude, and the societal positive valence of financial inclusion. Additionally, six alternative configurations sufficient for high usage intentions were also revealed. These findings offer valuable insights for both theoretical research and policymakers, informing strategies to facilitate early CBDC adoption.
  • Windows of Insight: A Review on Stained Glass Research Trends

    Leong, Kelvin; Sung, Anna; University of Chester (TALENTA Publisher, Universitas Sumatera Utara, 2024-10-31)
    This study uses Scopus data from 1855 to 2023 to examine key trends and developments in stained glass research, showing a notable increase in academic work after 2000. This growth is linked to advances in digital technology and wider global access, allowing for interdisciplinary research combining materials science, engineering, and cultural studies. New technologies, such as hyperspectral imaging and laser cleaning, have significantly improved conservation methods. The study also shows an increasing contribution from the United States, alongside the continued leadership of Europe, with more diverse sources of funding reflecting global investment in stained glass research. By offering a comprehensive, long-term analysis, this review fills gaps in previous studies by addressing the lack of integrated research across different fields and regions. It provides useful insights for future research, policy-making, and conservation efforts, highlighting the global importance of stained glass. The findings emphasize its continuing relevance to art, technology, and cultural heritage preservation.
  • The reality of authentic leadership: the rugby football league challenge

    McCarroll, Andrew S.; University of Chester (Taylor & Francis, 2024-11-18)
    Purpose/rationale: The aim of this paper is to increase the understanding in the area of authentic leadership (AL) within executive leader practice in a UK commercial sport national governing body (NGB). Design/methodology/approach: Ten interviews were conducted with members of the organisation’s management group. The interviews were utilised to gain new insights into the levels of executive leader AL within a commercial sport governance environment. Interviews were analysed using an interpretive approach, and a thematic structure relating to AL in the commercial NGB context. Findings: Authentic elements within the executive leadership team’s practice were dependent on the organisational context and the impact of external factors on individuals and the NGB. Full engagement with the AL construct is curtailed by organisational structure and objectives. Practical implications: The findings and related existing literature, notably the debate on the universal acceptance of the AL construct, are integrated into the paper to contribute to the discourse on the leadership construct in a sport governance environment. Research contribution: The study contributes to the growing body of sport leadership within NGB literature and provides insights into the paradoxical nature of leadership and the executive leader ability to fully engage with all elements of the AL construct.
  • Out of sight but still in mind: Developing an expectation for surprises by formalising unknowledge in a contemporary risk-assessment framework

    Derbyshire, James; Aven, Terje; University of Chester; University of Stavanger (Wiley, 2024-10-08)
    Extreme events like the credit crunch, the September 11th attacks, the coronavirus pandemic, and Hamas’ attack on Israel each have in common that they should not have come as a surprise, yet still did. One reason surprises happen is that a risk assessment reflects the knowledge of the assessors, yet risk also includes uncertainties that extend beyond this knowledge. A risk assessment is thus susceptible to surprises as it focuses attention on what is known. Developing an expectation for surprises is key to their avoidance and requires that risk assessors specifically consider their ‘unknowledge’—i.e., what they do not presently know about an event, outcome, or activity and its potential consequences and triggers. One way to emphasise the need for risk assessors to consider unknowledge is to explicitly include it as a separate component in risk-assessment frameworks. This paper formalises the inclusion of unknowledge in a contemporary risk-assessment framework.
  • Enabling skills for the industrial decarbonisation supply chain

    Simpson, Kirstie; Howe, Joe; University of Chester; Mace (Industrial Decarbonisation Research and Innovation Centre, 2022-11-01)
    A skilled workforce is critical to delivering the ambitious UK Industrial Decarbonisation Strategy and unlocking the value the transition to a net zero economy will bring. The United Kingdom’s historical contribution, both positive and negative, to industrial revolution within and outside its borders cannot be ignored. As the pioneer of industrialisation, the UK has, through time, made a disproportionate contribution to the accumulation of greenhouse gasses, it is thus fitting to commit to investing in people, innovation, technologies, and infrastructure to meet not only its domestic decarbonisation goals, but also to play a leading part globally.
  • Introduction (Strategic Sport Development)

    Robson, Stephen; Simpson, Kirstie; Tucker, Lee; Leach, Rosemary; Robson, Stephen; Simpson, Kirstie; Tucker, Lee; Leeds Metropolitan University; University of Chester; Sheffield Hallam University (Routledge, 2013-02-11)
  • Strategic Sport Development

    Robson, Stephen; Simpson, Kirstie; Tucker, Lee; Leeds Metropolitan University; University of Chester (Routledge, 2013-02-11)
    The field of sports development is becoming ever more professional, with the levels of expertise in planning and efficiency required of those working in private or national sports institutions higher than they have ever been. In response to this, strategic sports development has emerged as a means of applying business strategies to the context of sports development. Strategic Sports Development is the first book to directly address this important new field. The book comprehensively explains the strategic concepts and techniques that sports students and practitioners across the UK and internationally need to understand. It includes: national and local case studies that appraise existing strategic management practice in sports development separate full introductions to sports development and business strategy a range of tasks and resources that encourage the reader to develop knowledge, skills and competencies through the application of theory to practical examples the application of strategic management principles to the development of sport and development through sport everything the reader needs to engage meaningfully with the relevant National Occupational Standards for the sport development profession. Strategic Sports Development is designed to help students develop the practical skills needed to contribute to development strategy in a vocational context, and give practitioners the confidence and know-how to improve the strategic development of their sports organization. This book is essential reading for all students and practitioners of strategic sports development, and a valuable resource for students of sports management or development in general.
  • Strategic partnerships

    Simpson, Kirstie; Partington, Janine; Robson, Stephen; Simpson, Kirstie; Tucker, Lee; University of Chester; Leeds Metropolitan University (Routledge, 2013-02-11)
  • Strategic performance management 2: Evaluating strategic sport development

    Simpson, Kirstie; Robson, Stephen; Simpson, Kirstie; Tucker, Lee; University of Chester (Routledge, 2013-02-11)
  • Towards a 'Community practice' approach

    Robson, Stephen; Partington, Janine; Leach, Rosemary; Tucker, Lee; Simpson, Kirstie; Robson, Stephen; Simpson, Kirstie; Tucker, Lee; Leeds Metropolitan University; University of Chester (Routledge, 2013-02-11)
  • Developing a supportive community of practice: a doctoral case study

    Jones, Jan; Franzen-Waschke, Ute; Ward, Mervyn; Patrycjusz, Szubryt; Rowe, Lisa; University of Chester (Pact4Youth Association, 2024-10-06)
    This paper employs a qualitative case study to suggest how the research journey of doctoral students can be improved in educational institutions by encouraging the formation of small and informal Communities of Practice (CoP). It examines themes emerging from the feelings and opinions of four part-time professional doctorate students about their study experience and participation in their emergent CoP. A peer group developed where the students share their experience, expertise, insight, and knowledge in a caring and supportive, but informal, forum. CoP could become an effective tool to aid retention, identity development and wellbeing of postgraduate level students, factors which have been previously identified as key areas of risk. An autoethnographic approach was used to review the feelings, perceptions, and opinions of the four case study group members about their experiences of the informal CoP to date. Thematic analysis of transcripts and WhatsApp communications was used to reveal the perceived common benefits and gains from participation in the informal CoP such as joy, safe spaces, and identity development, aligning members experiences to a CoP lifecycle. The study found small group formation at doctoral programme induction, and encouragement for students to organise their own regular study days using of social channels, may impact overall success. Application and adaptation of this doctoral CoP model could form the basis for future research and a model for academic institutions to suggest to new and existing students Keywords/key phrases: community of practice, lifecycle, professional doctoral students, support, identity.
  • Gender stereotypes in artificial intelligence within the accounting profession using large language models

    Leong, Kelvin; Sung, Anna; University of Chester (Springer, 2024-09-05)
    This study investigates how artificial intelligence (AI) perpetuates gender stereotypes in the accounting profession. Through experiments employing large language models (LLMs), we scrutinize how these models assign gender labels to accounting job titles. Our findings reveal differing tendencies among LLMs, with one favouring male labels, another female labels, and a third showing a balanced approach. Statistical analyses indicate significant disparities in labelling patterns, and job titles classified as male are associated with higher salary ranges, suggesting gender-related bias in economic outcomes. This study reaffirms existing literature on gender stereotypes in LLMs and uncovers specific biases in the accounting context. It underscores the transfer of biases from the physical to the digital realm through LLMs and highlights broader implications across various sectors. We propose raising public awareness as a means to mitigate these biases, advocating for proactive measures over relying solely on human intervention.
  • An integrative model for understanding cryptocurrency investment‐related behaviours: A comparison between millennials and pre‐millennials

    Osakwe, Christian Nedu; Ogunmokun, Oluwatobi A.; Elgammal, Islam; Baeva, Darya; Kamneva, Victoria; International University of Rabat; University of Pretoria's Gordon Institute of Business Science; University of Chester; University of Jeddah; Suez Canal University; South Ural State University (Wiley, 2024-08-15)
    This article adopts the value‐attitude‐behavioural (VAB) and attitude‐behaviour‐context (ABC) theoretical lenses to develop an integrative model to examine attitudinal and behavioural responses to cryptocurrency investment. It also investigates the moderating role of generational differences (pre‐millennials vs. millennials). The study showed that perceived value is closely associated with the attitude towards cryptocurrency investment which, in turn, is strongly associated with the willingness to make and recommend cryptocurrency investments. Results further reveal that contextual factors such as convertibility and sugrophobia, which reflect the fear of being duped, strongly influence individuals' willingness to recommend cryptocurrency investments to others. Finally, results indicate that generational differences play an important moderating role.
  • Learning beyond dialogue

    Izak, Michal; University of Chester (SAGE Publications, 2025)
    Imagine an academic teacher explaining the meaning of a concept to a group of research students who are expected to make sense of it, and variously employ to it as lenses to better understand the findings of their empirical project. Each of them learns something, but the exact ‘meaning’ of what they learned does not fully overlap neither with what others have learned nor with the content communicated by the teacher: after all the teacher only explained the main notion, but left the task of conceptualizing their data to the students. Assuming our teacher is receptive to other ideas their understanding of the notion in question may be enriched by the interpretations emerging from the students’ conceptualizations. Inasmuch, as we may be tempted to normalize such a learning and perceive it as just what ‘real learning should be about’, we must admit that such a procedure is not free from a strong assumption: communicated and received contents do not overlap and are not being intended to do so. Those conversational exchanges are productive in a sense that they have a capacity to transform the learner (and potentially teacher as well) rather than just render them anodyne conduits to a learned content. This dialogic premise behind the dominant body of scholarly work on management learning deserves a closer scrutiny, which will be undertaken in this short article. The point is not to query whether non-dialogic learning is feasible – we know that it is – but rather to consider whether through (by and large) shunning the instances of non-dialogic learning, as well as often overlooking the research contexts in which dialogic inquiry is not expedient we may inadvertently favour certain societal and organizational discourses at the expense of others, and whether there are lessons about (management) learning which we may fail to learn as a result.
  • An exploratory study of AI participants' views on using AI in business hotels

    Leong, Kelvin; Sung, Anna; University of Chester (Politeknik Negeri Bali, 2024-08-01)
    This study presents a novel approach to exploring the viewpoints of AI bots regarding the utilization of AI in business hotels using thematic analysis. Interviews were conducted with AI bots serving as the subjects. The rationale for this approach is that AI bots have undergone extensive training using a wide range of data from different internet sources. Therefore, having an interview with an AI bot can be viewed as an interaction with an entity that embodies collective viewpoints and information derived from the internet. The study has unearthed crucial themes that offer invaluable insights to industry participants and policymakers, contributing to the expansion of existing literature by generating novel knowledge and fostering a comprehensive understanding. The pioneering approach of incorporating AI bots as participants in interviews opens up fresh avenues for future research endeavours and engenders discussions and debates concerning the use of AI bots as participants.
  • Who are we and how do we fit in? – Fostering international students’ positive identity and sense of belonging in British society.

    Qian, Shiyu; Powell-Turner, Julieanna; Hancock, Connie; University of Chester (Association for Netnographic Research, 2024-07-24)
    This is an extended conference abstract for the Netnocon 2024 Conference.
  • Fostering Consumer Acceptance of Smart Glasses: The Moderating Role of Price Sensitivity

    Ciunova-Shuleska, Anita; Osakwe, Christian Nedu; Palamidovska-Sterjadovska, Nikolina; Ogunmokun, Oluwatobi A.; Adeola, Ogechi; Cyril and Methodius University in Skopje; International University of Rabat; University of Pretoria; University of Chester; University of Kigali (Taylor & Francis, 2024-07-04)
    Smart glasses have not taken off globally as expected. Unfortunately, limited research exists on the factors critical to consumer acceptance of this novel technology. This study fills this gap by investigating how individuals perceive the usefulness and intention to use smart glasses. Using an augmented value-attitude-behaviour (VAB) model, we analyze Amazon Echo Frames to examine consumer utility perception. Wearable comfort, perceived fashionability, and lifestyle compatibility play a significant role in how valuable consumers find smart glasses. This, in turn, influences their attitude and intention to use. Interestingly, price sensitivity negatively moderates the link between perceived value and attitude toward the product but not attitude-intention to use. Overall, our findings explain 78.6% of why people may adopt smart glasses, offering valuable insights for both research and industry to improve their design and marketing strategies.
  • Intellectual progression of green service research: a bibliometric examination and avenues for future research

    Ogunmokun, Oluwatobi A.; Ikhide, Juliet E.; Osakwe, Christian Nedu; Jibril, Abdul Bashiru; University of Chester; Abertay University; University of Rabat; Westminster International University in Tashkent (Taylor & Francis, 2024-07-04)
    This article reviews the extant literature on green services based on data obtained from the Web of Science core collection database. The objective of the review is the identification of emerging and predominant themes, authors, and organizations within this domain of research. A bibliometric approach is taken in the analyses of the co-authorship, co-citations, keyword co-occurrence, and bibliographic coupling to assess the evolution of this research domain, based on a total of 212 publications. The results and visual representations of networks indicate that in the last decade, the major themes in green service research are ‘sustainability’, ‘impact’ and ‘performance’. Further, most of the studies have been published in the hospitality, supply chain and marketing fields. These and many more valuable insights discovered in this review present scholars and practitioners, among other things, a clearer understanding of the state-of- the art in green service research which could facilitate future studies and practices toward emerging issues in the field, such as big data and healthcare.
  • Strategic Development Study on Shanghai Lawyer Industry

    Shi, Jiansan; Zhang, Hao; Zhu, Guohua; Zhu, Guohong; Qian, Shiyu; Yu, Ning; University of Chester (Legal Publishing House, 2010-03-31)
    本书内容包括:上海律师业发展的战略背景,上海律师业发展的战略分析,上海律师业发展的战略规则,上海律师业发展的战略建议等.
  • Comparative Study on Antimonopoly Review of M&A

    Shi, Jiansan; Qian, Shiyu; University of Chester (Law Press, 2010-04-01)
    本书内容包括:企业并购反垄断审查的法律框架与主管机构,企业并购反垄断审查法律制度的调整对象,企业并购反垄断审查的申报标准与申报义务,企业并购反垄断审查的申报程序 ...

View more