Usability testing of VR reconstructions for museums and heritage sites: A case study from 14th century Chester (UK)

Abstract

This paper reports research on the usability of a 3D Virtual Reality (VR) model of the interior of St. John’s Church, Chester, as it probably appeared in the 14th Century. A VR visualization was created in Unity, based on archive data and historical records. This was adapted for use with Oculus Quest 2 VR headsets. Participants took part in usability tests of the experience, providing both qualitative and quantitative usability data. Although created with modest time and financial resources, the experience received a good overall usability rating, and numerous positive comments, including from novice VR users. Negative comments mainly related to the experience of wearing a VR headset. This paper concludes by suggesting further work, with thoughts on highly immersive VR in heritage contexts, especially combined with recent developments in generative artificial intelligence.