The Function and Dynamics of Interpersonal Trust within Workplace Learning in High Pressure Context
dc.contributor.advisor | Wall, Tony | |
dc.contributor.advisor | Scott, Debbie | |
dc.contributor.author | Hudson, Nigel E. | |
dc.date.accessioned | 2023-11-14T14:16:28Z | |
dc.date.available | 2023-11-14T14:16:28Z | |
dc.date.issued | 2022-03-30 | |
dc.identifier | https://chesterrep.openrepository.com/bitstream/handle/10034/628268/IS8005Thesis_HUDSON_final.pdf?sequence=1 | |
dc.identifier.citation | Hudson, N. E. (2022). The function and dynamics of interpersonal trust within workplace learning in high pressure context [Unpublished doctoral thesis]. University of Chester. | en_US |
dc.identifier.uri | http://hdl.handle.net/10034/628268 | |
dc.description.abstract | Against the backdrop of increasingly stressful bidding and sales workplace contexts, this study investigates the function and dynamics of interpersonal trust within workplace learning in high pressure context. It has significant relevance and importance to practice, as work related stress and ill health has become an international concern within the bidding profession, where relatively little is documented about the experiential ways in which knowledge is attained and how this may contribute to or mitigate the stress experienced by bid professionals. Interpretive Phenomenological Analysis (IPA) was used to conduct twelve in depth interviews with six bidding professionals. Contributions from the study include the importance of vertical trust and management support for learning in high-pressure context; the importance of positive emotion, humanity, social empathy and care for trust decisions; that a long-term learning strategy encourages trust motivation and trust decisions by reducing short-term perceived risk and sensitivity to trust discrepancy; and deliberate manipulation of trust for learning can arise when intra-team competition is high. Implications for practice include the necessity for career-long experiential learning curricula that balance the immediate and long-term development needs of the individual, with proactive engagement and an increased sense of control mitigating the perceived high pressure caused by a chaotic and highly reactive work context. The study proposes a framework for practice that can inform the design and delivery of workplace learning curricula for those working in this context. | en_US |
dc.language.iso | en | en_US |
dc.publisher | University of Chester | en_US |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | Workplace Learnng | en_US |
dc.subject | Interpersonal trust | en_US |
dc.title | The Function and Dynamics of Interpersonal Trust within Workplace Learning in High Pressure Context | en_US |
dc.type | Thesis or dissertation | en_US |
dc.rights.embargodate | 2023-11-30 | |
dc.type.qualificationname | DProf | en_US |
dc.rights.embargoreason | Awaiting Awards Board on 30th Nov 2023 | en_US |
dc.type.qualificationlevel | Doctoral | en_US |
dc.rights.usage | The full-text may be used and/or reproduced in any format or medium, without prior permission or charge, for personal research or study, educational, or not-for-profit purposes provided that: - A full bibliographic reference is made to the original source - A link is made to the metadata record in ChesterRep - The full-text is not changed in any way - The full-text must not be sold in any format or medium without the formal permission of the copyright holders. - For more information please email researchsupport.lis@chester.ac.uk | en_US |