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The impact of work based learning: A creative exploration of learners’ experienceThe purpose of this thesis is to investigate the impact of work based learning through a creative exploration of learners’ experience. The impact expected in work based learning is at personal, professional and/ or organisational level, and might extend beyond the organisation, to social order. However, the nature and extent of impact is variable, and sometimes not evident at all. This variability and apparent lack of impact is of pedagogical and economic concern for all parties involved in the tripartite work based learning relationship: learners expect to perceive some benefit from undertaking such a course of study; higher education providers need to show relevance to the working world; organisations assume there will be operational or strategic outcome from their employees’ engagement in work based learning. Wider than this, the significance of learning of relevance to the United Kingdom’s productivity is articulated in the government’s Industrial Strategy (GOV.UK, 2017). The investigation takes a narrative research approach to explore the experiences of recent Masters graduates of a negotiated work based learning programme for distance learners. The data were analysed using the concepts of Thirdspace, equality, creativity, and critical reflection. The creation of play scripts is an innovative feature of this thesis, representing an interpretation of participants’ stories about their work based learning experience. This imagined embodiment of learners’ experience facilitated greater empathy and understanding, supporting a critical perspective on the nature of impact. Insights emerging from the research suggest that impact was experienced by all research participants, but varied in nature and extent due to factors such as employment position; self-confidence, self-perception and personal experience; the culture and economic position of the organisation. Some participants’ employment position supported their use of their work based learning to instigate organisational change. For others, a marginal employment position offered opportunity to use learning for professional development. However, marginalisation might also hinder impact beyond the personal when combined with other factors such as an organisation’s financial constraints, and might prevent enactment of emerging radical ideas about the social order. Even when impact was deep, it might not be overt. A further insight was that collaboration was significant in effecting impact. This investigation offers a new perspective on impact in the context of work based learning, which highlights the creative, subtle and emotional aspects. The findings prompt review of teaching, learning and assessment practice leading to identification of strategies to accommodate and support students’ performance and development.