This collection contains the Doctoral and Masters by Research theses produced within the department.

Recent Submissions

  • Can political public relations be used as a tool for social integration, with particular reference to the Muslim community in the UK?

    Roberts, Simon; Charles, Alec; Okour, Sarah A. (University of Chester, 2019-12)
    Political, social and demographic change has resulted in a search for new techniques for building public trust and reconciling relationships between the Muslim community and others in society. In this study, extremism and social cohesion have been chosen as potential new aims for the PR industry. This study assesses whether political PR can be diverted from its role in spin doctoring towards new cultural and social functions. My argument is that political public relations can be used as a tool for social integration with particular reference to the Muslim community in the UK. This research distinguishes between two issues. The first connects with political PR within a political communication background, which relates to politicians, election campaigns, news management, and their relationship with the media. The second issue is that political PR can be reconsidered from a corporate perspective, one that endorses the use of PR in challenging political environments. My study places emphasis on the second issue. It applies a triangulating methodology based on using questionnaires and semi-structured interviews to answer the research questions. A sample of seven UK public relations academics evaluated the current communication policies for their effectiveness, explained how political PR could help, and gave their recommendations. In addition, seven NGOs in Britain described their work, the problems they encountered, and their concerns. A lack of social integration and the continuing rise of extremism were repeatedly explained in terms of stereotyping, marginalisation, and counter-productive techniques. The results suggest that a change in political PR is possible and should be encouraged to intervene in fighting against radicalisation, extremism, and enhancing social cohesion. They also show a lack of PR support for NGOs. More broadly, my findings move the field of inclusivity forward by working on a bottom-up approach instead of a top-down model of communication. The best answer for sustaining long-term community relationships was improved communication and engagement, inclusive messages and campaigns, and the Muslim community remaining open to others in society.
  • Visual communication in the 21st Century: A study of the visual and digital communication experiences of post-Millennial university students

    Maheshwari, Vish; Moss, Danny; Lyon, Andy; Sillitoe, Kathleen L (University of Chester, 2018-08)
    Higher education (HE) visual communication students, who are considering careers in the creative industries of advertising and marketing, need a high level of skills in visual and digital literacy. However, students born after 1995 (post-Millennials), now entering HE, appear to present with fewer visual communication and digital skills than previous cohorts. This research provides a case study of post-Millennial students and examines the extent to which they are learning visual communication skills through their use of widely available digital media technologies. Four groups of post-Millennial students were investigated: one group of Level 4 Computer Science students; two groups of Level 4 Advertising students, from different years; and one group of Level 6 Advertising students. The students were surveyed using interview, questionnaire, observation and focus group. The resulting data was coded and analysed to extract themes. A further layered analysis, using a Cultural-Historical Activity Theory (CHAT) framework, was then carried out. Using this CHAT framework, deviances were found within the activity system of this HE advertising programme delivery. The most fundamental change was in the dissonance found between the student participants’ and HE’s learning objectives. This was in the context of a complete reversal of the relative importance of the communities within the students’ activity systems. They had become ‘flipped learners’. These CHAT related findings are arguably relevant to wider HE settings. The research also found that the students in the focus groups had a high dependency on the Internet. They used it to search for, and download, images and text. They also preferred to use the Internet to source knowledge or information, rather than to approach staff. Their visual literacy skills appeared to be weaker than those of previous cohorts. Despite their weaknesses, many students had a high level of confidence in their own ability that was not reflected in their work. A strong theme of ‘need for speed’ was highlighted, with many students believing that speed of production was more important than the quality of an artefact in professional work. The systemic changes highlighted by the CHAT framework, together with the research’s other findings, suggest potential implications for the teaching of HE students of visual communication and for the future of the creative industries. Further research is indicated in the areas of the effects of young people’s: use of the mobile phone on visual literacy skills; perception of industry needs; increasing dependency on the Internet for the acquisition of knowledge; and their need for speed.