Now showing items 21-40 of 195

    • Exploring International Student Satisfaction in Private Higher Education Institutes in London

      Wall, Tony; Mehashwari, Vish; Qureshi, Fayyaz H. (University of Chester, 2020-07-29)
      In March 2019 the government of the United Kingdom developed a new strategy to strengthen Britain's leading role in the global higher education market, by aiming to increase the number of international students studying in the country by more than 30 per cent – which in turn would help to boost the income of educational exports to £35 billion (UK Government, 2019). The purpose of this study is to explore an understanding of international student satisfaction in institutions of private higher education in London, adding to the paucity of literature centred on international student satisfaction in private higher education in the UK in general and particularly in London. The private higher education sector in the United Kingdom is expanding rapidly, especially in London. An indicator of this is the number of private higher education institutions with degree awarding powers, which increased from only one private university to ten within less than a decade. Student satisfaction is a complex phenomenon and arguably related to or even extended from the concept of customer satisfaction, a relatively well-known concept in marketing literature. In higher education, only a few studies, mostly based on quantitative methods, are available within the subject area of student satisfaction. Furthermore, this existing body of work is limited to the public higher education sector. This is equally true for international students studying in private higher education institutions (PrHEIs) in London. This signifies the need to investigate thoroughly the perception and experience of international students studying at PrHEIs in London. The outcome of such a study should contribute to improving the quality of educational provisions not only in PrHEIs but also in public higher education institutions (PuHEIs). For this particular study, qualitative research was employed, by conducting twelve indepth interviews with international students to capture their experiences whilst measuring their levels of satisfaction, leading to the production of rich data. From this data, three themes emerged along with several subthemes; (1) Flexibility in policies - tuition fee policy, admission policy, multiple intakes and speedy admission processes, (2) Student friendly management- fast communication, a simple structure, quick decision making and easy access to senior management and (3) Feel being customers - customised service while the other significant existing themes such as course and institution selection, pre-arrival and arrival experience, learning & teaching , resources and overall satisfaction were matched to the expectations of the international students and findings in the literature. Recommendations were made particularly around emerging themes and subthemes in order to improve satisfaction by giving more value to student opinions and being more responsive to their needs and demands. This study further concludes that this can only be achieved if higher education (HE) considers students as customers. A need for further research was identified, to study more closely the relationship between new themes and subthemes and student satisfaction.
    • Transitions and student wellbeing in higher education: Exploring the role of Independent Learning Skills

      D'Artrey, Meriel; Wall, Tony; Rowlett, Debbie (University of Chester, 2020-09-10)
      The number of reported mental health issues amongst university students continues to rise, affecting student attainment and progression. Within this context, this study explores students’ experiences of wellbeing during transition to university, specifically exploring the under-researched area of how Independent Learning Skills (ILS) and wellbeing interrelate. A novel conceptual framework combining aspects of ILS and wellbeing was constructed which then informed semi-structured interviews with university business school students and a Template Analysis. The study found a variety of ways in which the development of ILS and student wellbeing can be helped and hindered during transition to university, for example, how student and university practices appear to affect ILS and wellbeing. As such, this study sits in contrast to previous research in combining two areas not typically combined to examine student transition, offering new practical insights into supporting students. Key contributions that have been made as a result of this research include a deeper understanding of the relationship between specific ILS skills and specific elements of wellbeing. The experiences that students had were found to be inconsistent relating to academic support and these experiences both positive and negative were shown to mediate the relationship between ILS and wellbeing. Early experiences of the students were shown to have an anchoring effect on ILS and wellbeing, for example not engaging with support offered by their Personal Academic Tutor (PAT) was later shown to have hindered achievements and feelings of wellbeing. The diversity of learning needs and preferences identified from the research was also found to relate to students’ development of ILS and associated feelings of wellbeing. Further research has been identified that seeks to explore the relationship between ILS and wellbeing to specific student outcomes, including student grades, retention and progression outcomes.
    • The experiences of older drivers in adopting new technologies in cars: an exploratory study

      Talbot, Jon; Bellamy, Lawrence; Varshney, Anuraj (University of Chester, 2020-03-28)
      Emerging technologies are at the forefront of semi-automation in cars. These advances in semi-automation have the potential to maintain independent mobility amongst older drivers, prolong safe driving practice and contribute towards reducing the burden of climate change. This practitioner based qualitative study aims to explore diversity of experiences of older drivers in England towards both the adoption of car technologies and its role in supporting effective self-regulation. The research investigator is a practitioner and this study has benefitted empirically through combining the practitioner's experiential learning and academic rigour to generate new knowledge in the field of older drivers' adoption of car technologies. The findings of this study have highlighted that older drivers are supportive of the use of technologies that provide them with feedback on their driving behaviour rather than taking away the control of the car from them. Additionally, the study found that there are several barriers likely to deter older people from using technologies relating to training, user engagement. This practitioner study concludes that concerted effort from all stakeholders would be required to create a favourable environment for older users to ensure maximum diffusion of these new technologies and realise its full benefits. As part of the professional doctorate knowledge gained from this study, is intended to be disseminated within the researcher's practice and other relevant stakeholders.
    • Identifying barriers to the adoption of Certificated and Experiential Accreditation/Recognition of Prior Learning: A global perspective

      Talbot, Jon; University of Chester (2019-01-25)
      The presentation reviews research into practice in the UK and beyond to identify barriers to adoption and examples where there has been a systemic increase. The various terms used to describe practice are outlined and its application in the UK and beyond briefly reviewed. The presentation will refer to national, institutional and pedagogical constraints to the wider adoption of practice. Two national examples are cited where practice appears most widespread- the USA and France. Possible explanations are cited and examples of institutional practice in each country described. Finally lessons from a global perspective are used to highlight opportunities and constraints in the UK.
    • What does it take for flexible learning to survive? A UK case study

      Tabot, Jon; Perrin, David; Meakin, Bob; University of Chester
      Purpose: To identify potential reasons why an innovative Work based learning shell framework has succeeded in an adverse environment Design/methodology/approach: Case study Findings: Demand-led, flexible Work based learning programmes have to overcome a number of internal cultural and institutional barriers in order to succeed. Important requirements are likely to include effective leadership, financial viability, adherence to Quality Assurance, adaptability, entrepreneurialism and a cohesive community of practice incorporating these traits. Research limitations/implications: The conclusions are drawn from shared experience and are suggestive only as they are not readily susceptible to empirical verification. The authors accept that for some the conclusions appear speculative but they suggest that in order for innovative programmes to survive more is required than sound pedagogy. Practical implications: Although lessons may not be directly transferable, the paper draws attention to the importance of managerial, leadership and organisational factors necessary for innovative Work based learning programmes to survive and develop. Social implications: Originality/value: There is some literature on why some innovative higher education programmes and institutions have failed: there is little on why some programmes are successful.
    • Facilitating Literature Searches for Work based learning Students Using an Action Research Approach.

      Talbot, Jon; Bennett, Lee; University of Chester
      This paper describes an action research project in a university to identify the requirements of Work based learning (WBL) students in respect of literature searches for practice enquiries and outlines measures subsequently taken to improve student support. The study confirms previous research that WBL students need to consult a wide variety of source material and not just academic texts. Students report uncertainty in using non-academic sources and difficulties searching. As a result, academic practices have been adapted to provide more consistent, comprehensive support. These include the production of online resources and modified practices by tutors and librarians. In line with the action research approach practices are monitored on an ongoing basis to ensure their continuing relevance.
    • Educating for the modern world: a report review

      Rowe, Lisa; University of Chester
      Purpose This review explores the Confederation of British Industry Education and Skills Annual Report (2018), which considers the issues and challenges facing employers in managing future workforce requirements against a backdrop of unprecedented global change. The review examines the evolvement towards the broader competencies of problem solving, resilience, communication and leadership to address concerns of a growing talent shortage. The review incorporates debate surrounding the relevance of student-owned identity, work-based learning, degree apprenticeships, lifelong learning and reflective practice. The purpose of this paper is to share a practitioner’s view of the report and provide a range of recommendations to develop and improve employer and higher education institutions practice. Design/methodology/approach This review combines desk research combining an industry-based perspective with a literature review to effectively consider the implications upon current and emerging higher education institutions and employer practice. Findings There were a number of key themes which emerged from the report. These include the need for effective, employer-led curriculum design, resilience building strategies, effectively situated workplace learning, the creation of time and space for reflective practice and normalising lifelong learning. Research limitations/implications As global change and technology continues to gather pace, skills demands will shift, new programmes and competitors will enter the higher education market and opportunities, funding and resourcing will rapidly change in the context of government policy, impacting upon employer appetite and strategies for supporting lifelong learning. This means that additional findings, beyond those highlighted within this review may emerge in the near future. Practical implications There are a number of practical implications in supporting skills development in the workplace from this research. These are reflected in the recommendations and include the development of flexible, innovative and collaborative curricula and effective work-based pedagogies. Social implications This review is of particular social relevance at this time because of the alarming fall in part-time and lifelong learning numbers juxtaposed with the threat of funding cuts and United Kingdom Government’s failed initiative to expand the number of apprenticeships in the workplace to 3m new starts by 2020. Originality/value This review is based upon one of the first published skills reports of the employers’ perspective within the new apprenticeship policy context in the United Kingdom. As a result, the work offers a unique insight into the emerging challenges and issues encountered by higher education institutions and employers working collaboratively in the twenty-first century business environment.
    • The plurality of academic activism: heterogeneous expression for opening up alternative futures

      Wall, Tony; Robinson, Sarah; Elliott, Carole; Blasco, Maribel; Kjærrgaard, Annemette; Callahan, Jamie; Padan, Tali; Bergmann, Rasmus; University of Chester; University of Glasgow; Roehampton University; Copenhagen Business School; Northumbria University; University College Copenhagen (Open University, 2019-06)
      Being and becoming an academic in the neoliberal business school has become a complex and hyper-political space fraught with competing performative agendas (Wall and Perrin, 2015; Bristow et al, 2017; Cunliffe, 2018), with a precarious landscape “[b]ringing in its wake the worrying manifestations of racism, xenophobia and anti-intellectualism” (Bristow and Robinson, 2018: 636). When set against a backdrop of global challenges, for instance social inequalities and climate change, such circumstances reignite critique and criticism around the role and responsibility of business schools and their academics (Shrivastava, 2010; Wall et al 2019). Here, some academics have responded by attempting to confront, challenge, resist, and pre/re-configure (Rhodes et al, 2018) in ways which intentionally move towards alternative futures which re-position people-profit-planet and the dominant sub-categories embedded within (Wall et al, 2019). Such responses not only move beyond writing a supposedly disruptive ‘journal article’ (Wall, 2016; Parker and Parker, 2017), but are heterogeneous and can include acts which politely ‘light a candle’ to spark action in others, and even take public social action to ‘burn The State’. Indeed, the acts themselves can be open and emotionally rich site for expression and exploration towards an alternative future. The heterogeneity of academic activism in the business school can be traced in the extant literature and can include (1) academics designing pedagogical structures inspired by pro-social action from the 1960s and 1970s such as service learning (Griffin et al 2015; Wall et al 2019), (2) academic re-visioning of business school organisational structures which prompt integrated forms of personality development oriented towards ethics and sustainability (Akrivou and Bradbury-Huang, 2015), (3) academics openly critiquing and challenging the practices of business schools and universities (Callahan, 2018; Parker, 2018), (4) academics engaging in social action in public spaces (Reinecke, 2018); and (5) academics taking moments to express resistance throughout their career but at the everyday level (Bristow et al, 2017; Wall, 2016). At the same time, the heterogeneity of the expression of academic activism in business schools has not yet been documented, mapped, or conceptualised. Therefore, this paper/session offers a tentative conceptualisation/characterisation in relation to (1) the target of change for the acts of academic activism (e.g. micro, meso, macro), and (2) the focus of that change (e.g. inequality of women leaders in higher education), (3) the individual-collective nature of those acts, and (3) the open/closed/ambiguous intentionality of those acts. It is intended that this initial conceptualisation will not only act as an initial device to prompt further exploration and theorisation of the heterogeneity of academic activism in business schools, but a device to prompt our own reflection into the forms of expression an academic may want to explore (as an academic activist). With a spirit of academic activism, this participatory session invites and welcomes a wide range of participants to both enrich and destabilise our attempt to capture the heterogeneity of academic activism in business schools.
    • Effective Management of the Tripartite Relationship of Educational Providers, Participants and Employers in Work Based Learning

      Rowe, Lisa; Moss, Danny; Moore, Neil; University of Chester
      An increasing concern amongst many graduate employers has been the perceived poor quality of graduates entering employment. Some of the most common employer criticisms include a lack of commercial awareness, unrealistic work expectations and poor work readiness (Confederation of British Industry (CBI) 2011; Chartered Association of Business Schools (CABS) 2014). Moreover, many of the skills shortages observed amongst undergraduate students, appear to be equally common amongst postgraduate students, particularly given the forecast that one in seven jobs will require a postgraduate qualifcation by 2022 (Wilson and Homenidou 2012). The inference here is that the UK is likely to face a significant graduate and postgraduate skills gap by 2022 unless corrective action is taken. Growing concerns about business graduate skills are likely to force many universities to re-examine and reconfigure the content of, and their approach to, business education. This chapter focuses on the increasingly problematic and challenging postgraduate marketplace where universities not only face criticism regarding the skills levels of their graduates but where they also have to work hard to attract the most talented students and graduates. Here universities are not only competing against each other, but increasingly face a growing challenge from a range of private sector providers and employer-led graduate schemes. To gain a better understanding of if and how postgraduate provision is evolving to meet the needs of employers in the twenty-first century, we have adopted a ‘360 degree’, tripartite perspective of the postgraduate marketplace, exploring the interaction between the key players—students, employers and universities/educational institutions. Arguably, it is only when all three perspectives are brought together and understood fully, that it is possible to construct a sustainable postgraduate strategy and effectively locate learning in the workplace (Boud and Solomon 2001; Raelin 1997). In addition, this chapter examines the experiences and challenges of developing and managing an innovative 12 month intensive work based Masters programme (the Chester Business Master’s—CBM), which is located in the University’s Centre for Work-Related Studies (CWRS) and draws heavily on the core principles of reflective learning based around a negotiated learning contract. Here the strengths and weaknesses of the programme are examined through the ‘tripartite lens’ of the students, employer and university perspectives. The structure and key features of the Chester Business Master’s (CBM) are explored in more detail in a longitudinal case study presented later in this chapter.
    • Playful ambiguity for adaptive capacity

      Wall, Tony; Evans, Vicky; Hindley, Ann; University of Chester
      The need for managers to develop adaptive capacities is now widely documented; it not only enables the potential for organisations to flex in relation to environmental shocks, but it can be a protective factor for stress for the manager and employees more broadly (Ogden et al, 2006; Tökkäri, 2015; Kinder et al, 2019). There are various experiential, simulation, problem based, and live-realtime educational strategies that might promote aspects of adaptive capacity (Hurst et al, 2018; Bosomworth & Gaillard 2019 – in press). For some of these, ambiguity can play a role in navigating or negotiating the task; for example, not knowing how competitors may respond to a strategic move in a simulation task, or not knowing whether or how new group members will deliver their respective tasks for a group task (Wall et al, 2019). Such ambiguities are not necessarily valued or appreciated by students given the potential impact on their individual academic achievement (Wall and Perrin, 2015). Indeed, the "serious play" concept itself is "a practice characterised by the paradox of intentionality" (Statler et al, 2011: 236). This QIC pushes the intellectual and practical ambition of how far and in what ways ambiguity can feature as an intentional instructional design principle in developing adaptive capacities. For example, whereas many educational approaches may introduce ambiguity in the process of delivering a task (the pedagogic scaffold), many approaches do not introduce it around what the task actually is. Here, 'the task as scaffold' might be replaced by 'serious play as scaffold' whereas a particular mindset or attitudinal frame provides the behavioural coordinates for engagement in educational activity (Spraggon and Bodolica, 2018). This QIC therefore aims to explore playful ambiguity for adaptive capacity, and specifically asks: How can we create the conditions to foster and maintain the paradox of serious play (such as subjectively ‘safe’ spaces), especially set against contexts where learners can be instrumental in their learning? The QIC ultimately aims to pull together examples as well as developing new ideas to be tested in practice. References Bosomworth, K. & Gaillard, E. (2019 – in press) Engaging with uncertainty and ambiguity through participatory ‘Adaptive Pathways’ approaches: scoping the literature. Environmental Research Letters. https://doi.org/10.1088/1748-9326/ab3095. Hurst D., Azevedo A., & Hawranik P. (2018) Building Adaptive Capacity in Online Graduate Management Education. In: Khare A. & Hurst D. (eds) On the Line. Springer, Cham Kinder, T., Stenvall, J., & Memon, A. (2019). Play at work, learning and innovation. Public Management Review, 21(3), 376-399. doi:10.1080/14719037.2018.1487578 Ogden, P., Minton, K. & Pain, C. (2006). Trauma and the body. New York: W.W.Norton & Company. Spraggon, M., & Bodolica, V. (2018). A practice-based framework for understanding (informal) play as practice phenomena in organizations. Journal of Management & Organization, 24(6), 846-869. doi:10.1017/jmo.2018.30 Statler, M., Heracleous, L., & Jacobs, C. D. (2011). Serious play as a practice of paradox. The Journal of Applied Behavioral Science, 47(2), 236-256. Tökkäri, V. (2015). Organizational play: Within and beyond managing. Qualitative Research in Organizations and Management: An International Journal, 10(2), 86-104. doi:10.1108/QROM-11-2013-1181. Wall, T. & Perrin, D. (2015) Žižek: A Žižekian Gaze at Education, London, Springer. Wall, T., Clough, D., Österlind, E., & Hindley, A. (2019) Conjuring a ‘Spirit’ for Sustainability: A Review of the Socio-Materialist Effects of Provocative Pedagogies. In: Leal Filho W., Consorte McCrea A. (eds) Sustainability and the Humanities. Springer, Cham.
    • Managing Degree Apprenticeships through a Work-Based Learning Framework – Opportunities and Challenges

      Rowe, Lisa; University of Chester
      The Higher Education Institute (HEI) employer interface has attracted much attention in recent years, particularly in light of current dissatisfaction with graduate work-readiness. Concurrently, pressure upon new entrants to the workplace is accelerating through an unprecedented pace of change in technology, requiring currency of employability skills and resilience for individuals to adapt, thrive and perform effectively in an increasingly unpredictable global environment. In 2014 a new form of apprenticeship was proposed in England to simultaneously address these skills shortages whilst offering a genuine alternative to undergraduate degree programmes. Hailed as “the greatest opportunity ever seen for anyone concerned with skills and employment” (Jeffrey 2016, p.1) early HEI adopters have already successfully collaborated with employers to launch business management degree apprenticeships with initial cohorts nearing completion of their first year. The chapter proposed here is therefore highly significant for two reasons. The first is to inform HEI practice and pedagogic development, particularly in terms of work-based learning degree apprenticeship design and delivery within the new political apprenticeship reforms, which are attracting renewed interest across the globe. This is one of the first evaluations to be published upon this type of programme, affording a unique opportunity to explore how pedagogic approaches to building graduate employability can be improved. Secondly it considers the effectiveness of the emerging generation of work-based business degree apprentices in terms of performance, retention and engagement as a result of well-developed employability skills. This degree apprenticeship challenges academically led, full time provision with a 20% off the job learning model. An explicit employer led focus cumulates in a separate synoptic end point assessment, altering the fundamentally traditional approach to embedding employability skills into something far more tacit in nature, through negotiated projects, reflective learning and employer mentoring. In order to examine the effectiveness of this new pedagogic approach, the chapter focuses upon the design and development of a business management degree apprenticeship. It explores current literature concerning work-based learning pedagogy and reflective practice, the role of the employer as a mentor and the development of employability skills. It incorporates an exploratory case study based upon one of the earliest cohorts in England, collectively identifying a complex range of themes and issues for each stakeholder in designing and developing degree apprenticeships. The chapter concludes with recommendations for HEIs who wish to take advantage of this new and fast changing political agenda through their own development of similar, highly innovative and lucrative initiatives.
    • Creative Practices for Wellbeing - Practice Guidance

      Wall, Tony; Axtell, Richard; University of Chester; Lapidus International
      Using creativity for wellbeing has grown significantly over the years and is now becoming commonplace in many different contexts and settings, such as classrooms, workplaces, hospitals, hospices, community spaces, festivals, and even government. Evidence for the use of creative practices such as poetry, storytelling, or biographical writing to support recovery or promote personal development is long established and is growing, and demonstrates an incredible power and potential. Amidst this setting, and with the support of TS Eliot Foundation, The Old Possum’s Practical Trust, and the University of Chester, this guidance was developed to support practitioners in delivering effective and safe practice.
    • Talent management and the HR function in cross-cultural mergers and acquisitions: The role and impact of bi-cultural identity

      Liu, Yipeng; Vrontis, Demetris; email: vrontis.d@unic.ac.cy; Visser, Max; Stokes, Peter; Smith, Simon; email: simon.smith@winchester.ac.uk; Moore, Neil; Thrassou, Alkis; email: thrassou.a@unic.ac.cy; Ashta, Ashok (Elsevier, 2020-01-13)
      Abstract This paper examines bi-cultural talent in relation to human resource management (HRM) practices in cross-cultural merger and acquisitions (M&A). The intersection of HRM, bi-cultural talent management and cross-cultural M&A literature proposes a conceptual framework to capture the complexity of bi-cultural talent management and reveals the dominant macro-characterization of the extant HRM literature focussing on a more micro-orientated perspective. The paper develops a matrix by underlining spatial dimensions (spanning micro-aspects of the individual employee through to the macro-entity of firm and its location in the macro-national cultural context) and temporal dimensions (consisting of pre-merger, during merger and post-merger phases). This provides a template which examines the multi-level dynamics of bi-cultural talent management. The argument identifies ways in which extant cross-cultural lenses require deeper understanding of bi-cultural talent management in M&A settings. Future research directions and agendas are identified.
    • The Evaluation of Leadership Coaching Through a Lens of Ambidexterity

      Jamieson, Mark (University of ChesterUniversity of Chester, 2019-07-24)
      Leadership coaching has grown to become a significant intervention to respond to the management needs of an increasingly complex organisational environment. The substantial investment in leadership coaching corresponds with current accountability trends, raising the profile of evaluation; however, evidence shows that organisations treat evaluation in this context as being of low strategic value, characterised as limited and problematic, both operationally and strategically. Specifically, whereas evaluation has primarily focused on current organisational imperatives and financial targets, there is also evidence of the increasing emphasis on a new set of leadership behaviours to achieve competitiveness through adaptive capacities characterised by complex decision-making which balances short term outcomes in known circumstances with longer term capacity building in unknown contexts. In response, this study adopts ambidexterity (the adaptive capacity to balance shortterm-known and long-term-unknown demands) as a conceptual lens to examine the evaluation of leadership coaching and used in depth semi-structured interviews with 12 senior practitioners engaged in this area. The study found multiple incongruences between espoused strategic priorities and evaluation practice in-use, and identified apparent moderators that influence evaluation practice in-use. As such, an exploration of moderators contributed fresh insights into barriers and enablers, including six new dimensions for evaluation problematics, and seven promising movements with implications for practice. More generally, this study also asserts that the lens of ambidexterity presents new opportunities for an expansive exploration of evaluation in terms of a wider strategic contribution and, accordingly, suggests the dimensions of an ambidextrous framework, simultaneously pursuing a workable system that is also strategically helpful.
    • Future proofing the degree apprenticeship workforce - an exploratory study of resilience behaviours, resources and risks

      Moore, Neil; Moss, Danny; Rowe, Lisa (University of ChesterUniversity of Chester, 2019-11)
      The Higher Education Institution (HEI) employer interface has attracted much attention recently, particularly over dissatisfaction with graduate work-readiness. Concurrently, pressure upon new graduates is accelerating through the unprecedented pace of global change in technologies, communications and robotics, revolutionising the workplace and requiring new lifelong learning strategies which embed critical transferable skills and resilience to adapt, thrive and perform effectively in an increasingly unpredictable global environment. Degree apprenticeships developed to counter such skills issues have forced HEIs to adapt pedagogic strategies and adopt work-based learning frameworks to ensure curricula meet new political apprenticeship reforms. The extant literature reflects an increasing demand for employee resilience, yet despite widespread acknowledgement that employability is dependent upon a self-driven and evolving conceptual toolkit containing resilience and transferable skills, there remains a dearth of research into the complex, multi-faceted interrelationships between resilience and skills. Central to this research is an examination of the influence of degree apprenticeship programmes upon resilience development within this evolving generation of learners, and the potential limitations caused by wider influences that shape resilience across a range of occupational settings. The theory of resilience is therefore a highly relevant conceptual lens with which to explore the experiences of degree apprentices, their employers and the academic team within a UK Business School. This research is particularly distinctive in its adoption of a qualitative approach to investigate the impact of situational influences upon resilience by incorporating a range of settings and professions. It provides a holistic evaluation involving multiple stakeholder perspectives to produce a contemporary view of funded HE work-based learning programme provision. The use of qualitative methods has added depth to the data, through the provision of rich and thick description to illustrate correlations between the characteristics and behaviours demonstrated by resilient students, highlighting the broader influences of environmental factors upon resilience. As such, this research makes an original contribution to the extant body of knowledge over the conceptualisation of resilience, revealing new insights into the influence of background and upbringing, goal setting and leadership competencies. Previously unexplored contextual tensions emerge, revealing challenges to educational providers’ perceptions of innovative pedagogies and exposing weaknesses in current practice. Together the findings and recommendations offer the opportunity to develop effective pedagogic practice, transferable to any work-based programme across a range of disciplines, further increasing the significance of this study.
    • Tussles with ambidexterity: The case of managers of health professional education

      Wall, Tony; Moore, Neil; Collins, Evelyn (University of Chester, 2019-07-23)
      This case study explores the lived experience of managers within an academic faculty concerned with the professional education of the health care workforce in the UK. Recent advances in the global trend towards the marketisation of Higher Education and the current era of public and quasi-public-sector austerity, sees these actors tasked with practising their craft amidst a powerful set of forces which are transforming their world of work and raising opportunities and challenges in equal measure. At the heart of these challenges lies the imperative to maintain and enhance current capabilities whilst simultaneously adopting a future orientation to develop new ones. The extant literature offers powerful evidence of the efficacy of the construct of ambidexterity as a lens through which to understand the way in which organisations and individuals pursue these dual aims and provides a fitting theoretical framework for the study. The case study integrates data elicited from interviews with managers with archival documentary data, relating to a four-year period, to facilitate analysis on both an individual and business-unit level. The findings offer a novel exploration of the construct of ambidexterity in the Higher Education arena and address the plethora of calls to advance our understanding regarding managers’ interpretation and responses to the tensions which arise from the pursuit of ambidexterity. The research makes a unique contribution to the existing body of knowledge revealing a conceptualisation of contextual ambidexterity in which the dual modes of operation (exploitation and exploration) are positioned along a continuum. Context-specific ambidextrous tensions emerge, including the dichotomous perception of other educational providers as both competitors and collaborators and the enduring deleterious impact of explorative activity on exploitative endeavours. Ambidextrous tactics are also in evidence with the imperative to develop social capital with external stakeholders, who are espoused with consumer sovereignty, taking precedence in this complex educational marketplace. Together the findings afford a unique insight into the way that managers of professional healthcare education perceive and manage the complexity and dynamism of ambidexterity in their everyday practice.
    • Principles of Responsible Management Education

      Wall, Tony; Mburayi, Langton; Johnson, Nerise D.; University of Chester (Springer, 20202020-0)
      Business and management education has received stark criticism over the last decade on a number of grounds including the extent to which it is producing leaders and managers who are effective, efficient, and more importantly, ethical (Ghoshal, 2005). This includes the claim that business and management education is not doing enough to promote the sorts of awareness and capacities for sustainability which transpire into practice (Crawford-Lee and Wall, 2018). Indeed, there is an ongoing view that current forms of business and management education promote dispassionate and detached perspectives in favour of profit, despite the development of social responsibility and triple bottom line paradigms (Wall, 2017; Wall, Tran and Soejatminah, 2017). Empirical work now seemingly supports this with evidence which suggests that business and management students are less ethical and are more corruptible than students from other disciplines (e.g. Haski-Leventhal, 2014), and that the Master of Business Administration (MBA) – the supposed flagship postgraduate programme of business schools – produces graduates which are demonstrably more self-serving than others (Miller and Xu, 2016).
    • The Empty Box

      Wall, Tony; University of Chester (Research in Management Learning and Education (RMLE), 2018-07-31)
      We were once accustomed to uncomfortable questions, ideas and concerns about the relevance of management education. Fierce debate not only questioned our methodologies, methods, practices, and the structures of management education organisations, but also our inner most thoughts, perspectives and identities of being a management educator. At the same time, there is an omnipotent, omnipresent, and insidious drive for gain and utility which stains our desires to be relevant. Such desires become boxes which imprison our trajectories of how we think we should act. Yet what happens when we let go of such drives and desires? What happens when we have an opportunity to explore what might be outside of these prescribed boxes? This QIC aspires to explore these questions, with and amongst management educators, what happens when we temporarily suspend the need for utility, and literally and metaphorically play with empty boxes.
    • On becoming in pedagogical performance artist

      Wall, Tony; University of Chester (Research in Management Learning and Education (RMLE), 2018-07-31)
      Contemporary forms of management education continue to reproduce the mechanistic, bureaucratic structures which shape and position all involved in the management learning context. This includes hidden (and not so hidden) co-ordinates of how we should relate to each other, the planet, and its co-inhabitants. Such co-ordinates continue to be imbued with dis-passion and de-tachment, with dramatic and traumatic consequences in relation to sustainable development: the need for radical leaps in holistic, affective engagement is therefore urgent. As Paul Shrivastava’s work on ‘pedagogies of passion’ has illustrated, the arts are central to this movement. But as we move towards such spaces, some crucial questions remain: Who is the artist? What does it mean for a management educator to become an artist? What does it mean for the metaphorical classroom to become the canvas or the stage? Might becoming a (management) pedagogical performance artist become a path to existential crises? This QIC aspires to explore these prompts to raise new questions, concerns and ideas.
    • Integrating sustainability in business schools: The possibility of harmonic response across heterogenic landscapes?

      Wall, Tony; Hindley, Ann; Mburayi, Langton; Cregan, Karen; Evans, Vicky (Research in Management Learning and Education (RMLE), 2019-07-31)
      One of the ongoing critiques of management learning and education, and higher education more broadly, relates to how it promotes ethics and responsible managers of the future (Ghoshal, 2005; Snelson-Powell et al 2016). Indeed, the United Nations’ established the Principles of Responsible Management Education initiative in 2007 to help promote and deliver the 17 Sustainable Development Goals as part of its 2030 Agenda for Sustainable Development. However, over a decade on, the integration of sustainability into management learning and education remains limited (Akrivou & Bradbury-Huang, 2015; Mburayi & Wall, 2018), and is beset with obstacles ranging from accreditation drivers to leadership challenges (Painter-Morland et al 2016). Adopted strategies have included the addition of sustainability content to existing modules; the creation of standalone sustainability modules; cross-curricula integration and cross-disciplinary course provision for business students, and a recommendation for a whole institution approach that develops capacities, builds connectedness and supports systematic leadership (Rusinko, 2010; Painter-Morland et al 2016). One conceptualisation of the issue posits that the organisation of the business school needs to direct and reflect sustainability values such that it inculcates sustainable behaviours across organisational units (Akrivou & Bradbury-Huang, 2015) – and as such, providing a harmony to direct and guide behaviour at the business school level. In contrast to the need for this harmonic response, there is evidence of emerging heterogenic responses across sub disciplines, for example: there seems to be comparatively little integration in the context of accounting and finance curricula or seemingly ‘bolt on’ approaches (Mburayi & Wall, 2018); tourism and events seemingly embed responsibility in the nature of place and space (Hall et al, 2015); and marketing, which is sometimes portrayed as a contributor to over-consumption, often questions its ability to market sustainability which creates its own tensions (Carrington et al 2016). Beyond this, others may purposively not engage in the education for sustainability agenda for a range of reasons including indifference, confusion, or the belief that it is not the concern of a business school (Rasche et al 2013). Therefore, this QIC aspires to examine the possibility of harmonic response across the heterogenic landscapes of business schools, with a view to exploring alternative pathways in practice and research. References Akrivou, K., & Bradbury-Huang, H. (2015). Educating integrated catalysts: Transforming business schools toward ethics and sustainability. Academy of Management Learning & Education, 14(2), 222-240. Carrington, M. J., Zwick, D., & Neville, B. (2016). The ideology of the ethical consumption gap. Marketing Theory, 16, 1, 21-38. Ghoshal, S. (2005), “Bad management theories are destroying good management practices”, Academy of Management Learning & Education, Vol. 4 No. 1, pp. 75-91. Hall, C. M., Gossling, S., & Scott, D. (Eds.). (2015). The Routledge handbook of tourism and sustainability. Routledge. Mburayi, L. & Wall, T. (2018) Sustainability in the professional accounting and finance curriculum: an exploration", Higher Education, Skills and Work-Based Learning, 8 (3), pp.291-311. Rasche, A., Gilbert, D.U. and Schedel, I. (2013), “Cross-disciplinary ethics education in MBA programs: rhetoric or reality?”, Academy of Management, Vol. 12 No. 1, pp. 71-85. Rusinko, C.A. (2010), “Integrating sustainability in management and business education”, Academy of Management Learning & Education, Vol. 9 No. 3, pp. 507-519. Snelson-Powell, A., Grosvold, J. and Millington, A. (2016), “Business school legitimacy and the challenge of sustainability: a fuzzy set analysis of institutional decoupling”, Academy of Management Learning and Education, Vol. 15 No. 4, pp. 703-723. Painter-Morland, M., Sabet, E., Molthan-Hill, P., Goworek, H. and de Leeuw, S. (2016), “Beyond the curriculum: integrating sustainability into business schools”, Journal of Business Ethics, Vol. 139 No. 4, pp. 737-754.