• Redressing Small Firm Resilience: Exploring Owner-Manager Resources for Resilience

      Wall, Tony; Bellamy, Lawrence; University of Chester; University of Sunderland (Emerald, 2019-04-24)
      Purpose: The owner-manager of small firms is recognised as having a potentially significant role in the small firm’s competitiveness, growth and failure. However, the owner-manager’s own resilience has been largely overlooked in the small firm resilience literature. The purpose of this paper is to redress this and expand the debate and empirical basis of small firm owner-managers’ personal resources for resilience. Design/methodology/approach: This longitudinal qualitative study deployed semi-structured interviews with nine owner-managers, each being interviewed three or four times. Analytical procedures were employed utilising an established framework which conceptualised four key personal resources for resilience as adaptability, confidence, social support, and purposefulness. Findings: There were four key findings: (1) owner-manager adaptability can appear in extremes including a sense of helplessness or optimism where disruptive circumstances are not sensed as problematic, (2) owner-manager confidence levels often echo their own mindset of adaptability, that is, from helplessness to positive ambition, (3) owner-managers can utilise discursive tactics with strong/weak ties for a range of affective as well as technical resources for resilience, and (4) purposefulness tended to be framed in terms of a necessity for a longer term future state related to own or family lifestyle, rather than profit. It is also noted that the owner-manager and the firm are closely interrelated and therefore enhancement of personal resilience resources is likely to positively influence their resilience, and therefore the resilience of the organisation and strategic capability of the firm. Originality/value: The small firm resilience literature typically focuses on the organisational level which de-emphasises the salient role of the owner-manager and their resilience. This study attempts to redress this.
    • Revisiting impact in the context of workplace research: a review and possible directions

      Wall, Tony; Bellamy, Lawrence; Evans, Vicky; Hopkins, Sandra; University of Chester (Emerald, 2017-12-04)
      The purpose of this paper is to revisit the scholarly impact agenda in the context of work-based and workplace research, and to propose new directions for research and practice. This paper combines a contemporary literature review with case vignettes and reflections from practice to develop more nuanced understandings, and highlight future directions for making sense of impact in the context of work-based learning research approaches. This paper argues that three dimensions to making sense of impact need to be more nuanced in relation to workplace research: (1) that interactional elements of workplace research processes have the potential for discursive pathways to impact, (2) that presence (and perhaps non-action) can act as a pathway to impact, and (3) that the narrative nature of time means there is instability in making sense of impact over time. The paper proposes a number of implications for practitioner-researchers, universities/research organisations, and focus on three key areas: the amplification of research ethics in workplace research, the need for axiological shifts towards sustainability, and the need to explicate axiological orientation in research. This paper offers a contemporary review of the international impact debate in the specific context of work-based and workplace research approaches.