Show simple item record

dc.contributor.advisorWall, Tony
dc.contributor.authorSmith, Helen A.*
dc.date.accessioned2019-04-02T10:12:43Z
dc.date.available2019-04-02T10:12:43Z
dc.date.issued2019-03-14
dc.identifier.citationSmith, H. A. (2019). Manager as Coach: An Exploratory Study into the Experience of Managers Dealing with Team Challenge. (Doctoral dissertation). University of Chester, United Kingdom.
dc.identifier.urihttp://hdl.handle.net/10034/622080
dc.description.abstractEffective teams demand sharing, good communication, openness and engagement to create cohesion and collaboration. The modern team environment requires a highly competent manager capable of dealing with diversity, widening demographics, compression of roles, merging of organisational hierarchies and resource scarcity. This dynamic interplay has contributed to the transition from the traditional bureaucratic style of management to a higher proficiency of inclusive leadership, encompassing coaching. Within this context, there is an assumption that the manager as coach will successfully tackle the complexity of team challenge using conventional coaching interventions with the manager as coach becoming vogue. Thirty semi-structured interviews were recorded, transcribed and thematically analysed using a critical incident for exploration. The data generated an appreciation of the origins of team challenge and how challenge can be recognised, identified and acted upon to avoid escalation and maintain functionality within the team. The findings offer a framework for managers, irrespective of coaching competency to deal with team challenge and specifically that arising from behaviour described as unproductive or dysfunctional within the complexity of multiple team variants. This research will further supplement existing team effectiveness models and highlight the need for the manager as coach to be alert to team behaviour, foster appreciation of team difference at all levels, be coach-minded and act speedily in addressing team challenge. Further insight is offered from the perspective of the practitioner with models for self-assessment and training in response to dealing with challenge.
dc.language.isoenen
dc.publisherUniversity of Chester
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectteam management
dc.subjectleadership
dc.subjectcoaching
dc.titleManager as Coach: An Exploratory Study into the Experience of Managers Dealing with Team Challenge
dc.typeThesis or dissertation
dc.rights.embargodate2021-03-14
dc.type.qualificationnameDBAen
dc.rights.embargoreasonFuture publication of the thesis is planneden
dc.type.qualificationlevelDoctoralen


Files in this item

Thumbnail
Name:
Thesis_HASmith_1126517 (1).pdf
Size:
9.198Mb
Format:
PDF
Request:
Main thesis

This item appears in the following Collection(s)

Show simple item record

Attribution-NonCommercial-NoDerivatives 4.0 International
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivatives 4.0 International