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dc.contributor.authorFannoun, Sufian*
dc.contributor.authorKerins, John*
dc.identifier.citationS. Fannoun and J. Kerins, "Evaluating current practice and proposing a system to enhance knowledge assets within a small software development unit," 2018 4th International Conference on Information Management (ICIM), Oxford, 2018, pp. 236-240. doi: 10.1109/INFOMAN.2018.8392842en
dc.description© 2018 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.en
dc.description.abstractKnowledge management and knowledge transfer within organisations challenge continuity and resilience in the face of changing environments. While issues are principally addressed within large organisations, there is scope to evaluate how knowledge assets are managed within small and medium enterprises and to consider how the process might be enhanced. The research reported here aimed to evaluate practice within an evolving software development unit to understand how knowledge has been acquired and utilised to further organisational development. In-depth interviews were carried out with members of the unit to elicit an understanding of individual and collective learning. Qualitative analysis of the data revealed key changes in thinking and practice as well as insight into the development of individuals' contextual knowledge and tacit understanding. This analysis led to the proposal of a bespoke, lightweight web-based system to support knowledge capture and organisational learning. This work is still in progress but it is anticipated that the results will provide a potentially novel and beneficial method for enhancing knowledge assets in small enterprises and consolidating valuable, and potentially scarce, expertise.
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United States*
dc.subjectSoftware engineeringen
dc.subjectKnowledge engineeringen
dc.subjectknowledge representationen
dc.subjectknowledge managementen
dc.subjectorganisational learningen
dc.subjectsmall and medium organisationsen
dc.subjectsoftware developmenten
dc.titleEvaluating current practice and proposing a system to enhance knowledge assets within a small software development uniten
dc.contributor.departmentThe University of Chesteren
dc.identifier.journalIEEE Xplore
rioxxterms.funderThe British council and University of Chesteren_US

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Attribution-NonCommercial-NoDerivs 3.0 United States
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivs 3.0 United States