• Across the Continents: the Global Reach of Public Affairs

      Harris, Phil; University of Chester (Wiley, 2016-05-03)
      Editorial. Public affairs has grown from an industry and research base focused on North America and Europe to one reflecting the world and incorporating the growing consumer strength and development of Asia. When we launched this journal a decade ago, it was dominated by North American research and practice, reflecting much of the then existent economic and cultural hegemony. Increasingly, this was balanced by European contributions as the European Union evolved, and the UK lobbying and communications industry developed alongside its Commonwealth connected partners. This general issue reflects the new world with authors, contributing from Brazil, China, Ghana, Italy, Kenya, Korea, Pakistan, South Africa, Sweden, Switzerland, Thailand, the UK and the USA. It allows one to evaluate and assess similar issues in each region and state and the campaigns and policy development to aid clarity, accountability, good governance and transparency. Commentary to various papers covering China, Etc.
    • Being in-between: a narrative investigation into manager identity work in a UK Housing Association

      Page, Steve; Harris, Phil; Rostron, Alison I. (University of Chester, 2016-06)
      This thesis uses narrative methods within a social constructivist paradigm to investigate the identity work of managers in a North West England Housing Association, in the context of being ‘in-between’ those whom they directly manage, and those whom they are managed by. Within the complex field of identity studies it draws on a narrative conceptualisation of identity and utilises methods based on narrative structural analysis and the work of Propp (1968), and on a Levi-Straussian (1963, 1983) concept of mythical thought. The thesis is based on an embedded case study strategy in which managers are regarded as individual units of analysis within the bounded system of the case organisation. Data was collected primarily by eliciting stories from managers through interviews, and from observation and document collection over a fifteen month period. The case study organisation is a registered provider of social housing in the North West of England. Management in social housing is an under-studied area, and the complex environment, which makes multiple demands on managers to be both business and socially focused makes it an ideal context in which to investigate manager identity work. The thesis proposes the concept of the ‘medial manager’ as any organisational actor who is both managed themselves and who manages others. Its focus therefore extends from first level supervisors or team leaders through middle managers to senior managers reporting to Executive Board level. It makes a number of contributions to knowledge. First, a conceptual model of medial manager identity is developed through reflexive abductive iteration between primary data and extant literature which allows underlying processes of identity work to be identified, and understanding of identity work to be developed in several ways. These include identifying three distinct but inter-dependent phases of identity work, identifying key affording and constraining factors which help to explain different responses to subject positions by managers, and a more detailed understanding of the role of narrative in identity work. Second, the thesis adds to our understanding of managers. It reveals that the tensions between different interests commonly attributed to the middle manager role are also part of the daily experience of managers at other levels, and perhaps especially at team leader level. Third, the thesis makes a methodological contribution by developing a method of story elicitation and narrative analysis which is shown to be capable of revealing rich and granular detail into the workplace identities and processes of identity work accomplished by medial managers.
    • Management

      Moss, Danny; University of Chester (Wiley, Blackwell, 2017-08-10)
      Chapter on the theme of " Management" in The International Encyclopedia of Strategic Communication
    • Migration, money, markets and morality

      Harris, Phil; University of Chester (Wiley, 2015-11-03)
      Editorial Over the last year, the pressure of economic migration and vast numbers of people on the move who have been destabilised by conflict, instability and deprivation has impacted dramatically upon Europe and particularly the European Union (EU). Pictures of drowned children washed up on beaches, boat swampings, human flotsam, dead bodies of those suffocated and rotting in trucks of those who died being smuggled into the EU from suffocation and heat exhaustion. These are not the pictures of a civilised society and show the gang masters, wretches and gangsters of society taking advantage of human desperation. A coherent policy on economic migrants and political asylum seekers for the multi-state union has shown that one policy fitting all has buckled, broke and does not work. One has to be focused on supporting the weak and the vulnerable and giving clear guidelines on the numbers and quality of migrants that are needed in an economy. This works well in Australia, Canada and New Zealand and should be adopted more widely across the EU. Conflict and instability in the Middle East is fuelling much of this migration and the search for safety by asylum seekers. The instability of Africa and the North Coast of Africa is not helping. Long-term answers and care for immediate needs must be the answer. Europe like America has benefitted from economic migration and the wonderful contributions that asylum seekers and the persecuted have made in the past. We must make policy for refugees and migrants a public affairs and policy priority. This is a general issue of the journal and shows the breadth of thinking across the discipline.
    • Political Marketing, Business & Management Video Collection, Sage Publications

      Harris, Phil; University of Chester (Sage, 2016-08-01)
      Professor Phil Harris explains the place of marketing in the political process. He highlights how politicians use the media to hone their image, how marketing has changed since the 1950s
    • Public relations: A managerial perspective

      Moss, Danny; DeSanto, Barbara; University of Chester ; Maryville University (SAGE, 2011-12-15)
      This book explores public relations from a managerial perspective. It includes chapters on public relations and other managerial functions, management and leadership, strategic management, corporate branding and corporate reputation, public affairs and lobbying, public relations and government, financial public relations, public relations consultancy, public relations and the internet, public relations and ethics, corporate social responsibility, public relations and the law, and managing global public relations.
    • The War to End All Wars: Reflections on the First World War and Public Affairs

      Harris, Phil; University of Chester (Wiley, 2015-02-03)
      Editorial As I write this many of us are reflecting upon the outbreak and impact of the First World War on Europe and the World. It was declared during the Summer of 1914 in Europe, when much decision making was limited due to leaders being on holiday and was almost inevitable as some have argued, as the trains had been booked and troops were mobilised. Clearly political communications were not good and European Continental Entente fell apart under the pressures of ambition, greed, nationalism, a lack of trust and public affairs systems not being in place to build cooperation and stop mass destruction. As Margot Asquith the wife of the British Prime minister put it “War! War! – everyone at dinner discussing how long the war would last. The average opinion was 3 weeks to 3 months” (24th July 1914, Page 4 in Brock and Brock, 2014). Of course others, Kitchener, amongst them said it would be a year. It was not a short war but a long one, that lasted for over four years and sucked in every part of the world and destroyed a generation of youth and leaders, which Europe has taken almost a hundred years to fully recover from. Let us reflect, draw lessons and do all in our power to ensure it is never contemplated again and that political decision making and public affairs is never as in inadequate again The themes within this general issue of the JPA focus on climate change, corruption, environmental policy, lobbying, political marketing, public affairs, renewable energy and water policy. A range of critical areas of study and operation both for the modern researcher and practitioner in international public affairs. Countries covered include Belgium, Eire, Switzerland, UK, US and of course organisationally interesting in trade and regulation terms the WTO. Followed by various articles