• Impacts of COVID-19 and social isolation on academic staff and students at universities: A cross-sectional study

      Leal Filho, Walter; Wall, Tony; Rayman-Bacchus, Lez; Mifsud, Mark; Pritchard, Diana; Orlovic Lovren, Violeta; Farinha, Carla Sofia; Petrovic, Danijela; Balogun, Abdul-Lateef; Hamburg University of Applied Sciences; University of Chester; Winchester Business School; University of Malta; University of Bedfordshire; University of Belgrade; NOVA University Lisbon; Universiti Teknologi PETRONAS (BioMed Central, 2021-06-24)
      The impacts of the Coronavirus Disease 2019 (COVID-19) pandemic and the shutdown it triggered at universities across the world, led to a great degree of social isolation among university staff and students. The aim of this study was to identify the perceived consequences of this on staff and their work and on students and their studies at universities. Method The study used a variety of methods, which involved an on-line survey on the influences of social isolation using a non-probability sampling. More specifically, two techniques were used, namely a convenience sampling (i.e. involving members of the academic community, which are easy to reach by the study team), supported by a snow ball sampling (recruiting respondents among acquaintances of the participants). A total of 711 questionnaires from 41 countries were received. Descriptive statistics were deployed to analyse trends and to identify socio-demographic differences. Inferential statistics were used to assess significant differences among the geographical regions, work areas and other socio-demographic factors related to impacts of social isolation of university staff and students. Results The study reveals that 90% of the respondents have been affected by the shutdown and unable to perform normal work or studies at their institution for between 1 week to 2 months. While 70% of the respondents perceive negative impacts of COVID 19 on their work or studies, more than 60% of them value the additional time that they have had indoors with families and others. . Conclusions While the majority of the respondents agree that they suffered from the lack of social interaction and communication during the social distancing/isolation, there were significant differences in the reactions to the lockdowns between academic staff and students. There are also differences in the degree of influence of some of the problems, when compared across geographical regions. In addition to policy actions that may be deployed, further research on innovative methods of teaching and communication with students is needed in order to allow staff and students to better cope with social isolation in cases of new or recurring pandemics.
    • The Impacts of the Early Outset of the COVID-19 Pandemic on Climate Change Research: implications for policy-making

      Leal Filho, Walter; Wall, Tony; Alves, Fatima; Nagy, Gustavo J; Fernández Carril, Luis; Li, Chunlan; Azeiteiro, Ulisses M; Mucova, Serafino; Platje, Johannes; Rayman-Bacchus, Lez; et al. (Elsevier, 2021-06-16)
      Since January 2020, the COVID-19 pandemic has dominated the media and exercises pressure on governments worldwide. Apart from its effects on economies, education systems and societies, the pandemic has also influenced climate change research. This paper examines the extent to which COVID-19 has influenced climate change research worldwide during the first wave at the beginning of 2020 and how it is perceived to exploit it in the future. This study utilised an international survey involving those dedicated to climate change science and management research from Academia, Government, NGOs, and international agencies in 83 countries. The analysis of responses encompasses four independent variables: Institutions, Regions, Scientific Areas, and the level of economic development represented by the Human Development Index (HDI). Results show that: (1) COVID-19 modified the way the surveyed researchers work, (2) there are indicators that COVID-19 has already influenced the direction of climate change and adaptation policy implementation, and (3) respondents perceived (explicitly concerning the COVID-19 lockdowns of March-April 2020), that the pandemic has drawn attention away from climate policy. COVID-19 has influenced the agenda of climate change research for more than half of the respondents and is likely to continue in the future, suggesting that the impacts on their research will still be felt for many years. The paper concludes by outlining critical implications for policy-making.
    • Experiences of international students studying in a UK university: how do international students studying in the UK’s Higher Education sector build academic resilience?

      Moore, Neil; Ullah, Farid; Brogden-Ward, Anthony J. (University of Chester, 2021-05)
      With the ever-increasing number of international students entering the global market, many of which enrol on post-graduate Higher Education (HE) programmes in the UK, current research offers limited insight into the key role academic resilience plays in enabling international cohorts’ progression and achievement. This study aims to fill the gap by investigating how international students studying in the UK build academic resilience, contributing to the literature and informing governmental policies and university practices. Guided by Bourdieu’s seminal concepts of social capital generation and conversion, this work develops the theories of other researchers in building capital to enhance the academic resilience of students. It achieves this by adopting a qualitative interpretivist paradigm aligned to similar studies, using a longitudinal representative case study in the UK. Over a period of 42-months, 36 respondents formed four non-probability samples. Data was collected using semi-structured interviews, a focus group and questionnaire, the findings of which were analysed using grounded theory methods and supported by computer-aided qualitative analysis software. The results identify six prevalent capitals that students either generate prior to their arrival in the UK or are socially constructed with newly formed peer-groups. Notably, the emergence of neo-familial capital akin to concepts of fictive kinship offers a fresh perspective on the need to formally address the importance academic resilience has on the international student’s learning experience and progression. The findings provide insight into the sources of international students’ academic resilience and how these can change over space and time. This insight offers universities with theoretical and practical guidance on the need to embed proactive student support systems that stimulate academic resilience amongst its international students. It also informs governmental policies on attracting students from overseas as it seeks to enhance the UK’s HE offer to global markets.
    • To investigate the ambidextrous challenges and tensions of small and medium enterprises in the United Kingdom defence & security sector

      Wall, Tony; Moore, Neil; Lewis, Christopher C. (University of Chester, 2021-05)
      The defence and security industry is an extremely dynamic environment, influenced by policy and world events. Whilst it often needs to respond to rapid change, there is a dichotomy in that capital programs take years to come to fruition. Many small and medium-sized enterprises (SMEs) are involved in both of these short and long-term aspects of acquisition, thus creating strategic challenges. Though there has been much research around ambidexterity and SMEs, there has been very little in the fluid domain of defence and security supply-side SMEs. This study aims to investigate this gap in research. The investigation collected primary qualitative data through the use of semi-structured interviews, with research participants constituting the leadership functions of eighteen businesses that deliver either directly to the defence and security governmental departments, or into the supply chain. Findings indicate that within a shrinking defence sector, successful SMEs are operating in an ambidextrous fashion, often utilising the industrial partners of the industry trade organisations. Also, outside that of grand strategic change, Government policy has a limited impact on the SMEs in this sector. With scarce resources, the leadership of businesses see the competing needs of resource and finances as a major tension point. These two competing needs can be defined as exploration and exploitation respectively, and can be situated within an ambidextrous construct. Critically, successful businesses operate in a ambidextrous zone where there is constant iterative adjustment between both exploration and exploitation. This thesis advances the thought leadership in SME strategy, particularly around the key indigenous industry of defence and security, thereby adjusting the understanding of the definition of ambidexterity. This study contributes to the current literature, through the development of an alternative and responsive conceptual dynamic model of a growing business, theorising that ambidexterity functions change as SMEs grow, are constantly evolving, and are adjusted by both internal and external influences. The study concludes with recommendations for practice.
    • A review of the trend of microlearning

      Leong, Kelvin; Sung, Anna; Blanchard, Claire; Au, David; University of Chester; The Chinese University of Hong Kong; University of Wales Trinity Saint David (Emerald, 2020-12-17)
      Purpose Microlearning has been considered as a promising topic in work-based learning. This paper aims to review the trends of microlearning in terms of related publications and internet searches. Hopefully, the findings can serve as a reference for the education sector, government, business and academia, to promote, design and use microlearning. Design/methodology/approach In this study, two sets of analysis were conducted. Firstly, we analysed the publication trend of microlearning. Second, we analysed the trend of internet searches related to microlearning. More specifically, we analysed 14-years real-world data obtained from Scopus and Google Trends for the purpose. These data include the first relevant publication found in the database. Findings In total, 476 relevant publication have been identified during 2006 to 2019. According to the findings from analysing the identified publications, microlearning is a relevant new and emerging global topic involving authors, affiliations and funding sponsors from different countries. Moreover, many microlearning related publications were conducted from perspectives of elearning or mobile learning. Furthermore, we notice higher education was the most frequently mentioned education level in the identified publications. On the other hand, language learning (i.e. second language, vocabulary learning) had been mentioned more times in the titles and abstracts then other subject areas. Overall, the increasing trend of publications on ‘microlearning’ (as a knowledge supply) is in line with the established increasing internet searches of ‘microlearning’ (as a practical demand) in recent years. Practical implications From the work-based learning perspective, microlearning has been considered as one of the key topics in talent development topics. Policymakers, educators, researchers and participators, have the responsibility to explore how to promote, design and use microlearning to help people to learn in the right direction through valid knowledge with ethical consideration. Originality/value Although many works had been done on microlearning, there is a lack of comprehensive studies reviewing the trends of microlearning in terms of related publications and internet searches. This study aims to fill this gap by analysing real-world data obtained from Scopus and Google Trends - these data include the first relevant publication found in the database. We believe this is the first time that a study has been conducted to comprehensively review the development trends of microlearning. Hopefully, this study can shed some light on related research.
    • The Isle of Man: All dressed up but nowhere to go. Can place branding and marketing strategies help turn around the fortunes of the Isle of Man?

      Moss, Danny; Ashford, Ruth; Clements, Florida (University of Chester, 2020-11)
      Place branding and marketing has become one of the tools employed in the competition between countries and cities for attracting businesses, investments and a talented workforce. Place branding and its underlying factors, place identity and place image, have been widely researched especially in the last two decades, however it is yet to be agreed upon models and frameworks which can assist practitioners in their day-to-day activity. Through investigating the role of place identity in place branding strategies, this research aims to explore how place branding strategies can help the IoM to enhance its image and attract businesses and a talented workforce. Identification of a place brand model or framework would assist the IoM brand managers in their efforts to show the IoM as an attractive location for businesses and workers. This research was conducted adopting a social constructionist philosophy and following an interpretivist theoretical perspective. The focus of the research is placed on comparing and contrasting how the Isle of Man is perceived by local and relocated business people with how it is portrayed through the IoM government websites, providing a contrast between place identity and place brand identity. Therefore 15 interviews are analysed using thematic analysis and six IoM government websites are analysed using qualitative content analysis. From the findings emerged a strong sense of ambiguity when looking at the IoM as a place for business and as a place of residence highlighting the fact that people’s perceptions about places are not one dimensional. This finding supports the suggestion that places have multiple identities. Also some of the characteristics of the IoM were aligned with what was presented in the websites, but other characteristics did not, which coincided with dissatisfaction for the respondents. These findings suggest that misalignment of certain place brand attributes with place identity coincides with dissatisfaction, however the source of dissatisfaction is not the misalignment but rather the quality of the attributes not matching the expectations. Classification of the place brand attributes that give rise to dissatisfaction or satisfaction is identified as an important factor in developing the place brand strategies. The contribution of this research is focused on making a difference to business practices by offering a practical solution; an adaptation of the Two-factor Theory is suggested as a tool that could aid the process of brand attribute classification. The application of the Two-factor Theory could assist the IoM brand managers to monitor and develop the alignment of place identity with place brand identity. Whilst the adaptation of the Two-factor theory has already been confirmed in product branding, further quantitative research could help in establishing its reliability and validity for place branding.
    • Medium and large family businesses of North West England as learning organisations

      Harris, Phil; Lam, Wing; Page, Steve; Passikku Hannadige, Yimashi S. (University of Chester, 2020-10-30)
      This study is an exploration of the learning strategies of family businesses in the North West of England, within the framework of the theory of the Learning Organisation (LO). The main purpose of this study is to explore and evaluate the notion of the Learning Organisation and to investigate its prevalence and application to the Family Business sector within North West England. To date, a very limited amount of studies focused on the characteristics of the LO within the medium and large family business context. Therefore, this study contributes to knowledge by determining practical guidance for implementing LO characteristics that can be applied to family businesses. The study used a qualitative methodology, associated with the social constructivist and interpretivist paradigm. Six medium and large family businesses operating in North West England were chosen to facilitate the qualitative research. In the North West of England, medium and large family businesses have complex features which create high demand for owners and employees to adopt learning strategies discussed in the LO concept which makes it an ideal context to explore the prevalence and the application of LO characteristics. This research makes a number of contributions to knowledge. Firstly, through review and analysis of the currently available theoretical work from more than 40 LO theorists and practitioners spanning the last four decades. The development of this “theoretical frame of reference” and the terminology used for identifying and analysing of LO characteristics is not only seen as a vital fundamental step in the course of this thesis, but also as a major contribution to providing structure and improving the future academic study of LO. Second, findings from the study suggest that medium and large family businesses have shown the existence of some of the LO characteristics within the three main levels of the organisations. The notable findings of the research are that medium and large family businesses need to develop a learning culture with organisational learning to incorporate with the business strategy and provide a transformational leadership so as to achieve the possibility of becoming a LO. The findings identify that family businesses in the North West region have the potential to become Learning Organisations should they implement the proposed recommendations and changes to their currently family business models. Third, the thesis makes a methodological contribution by introducing a model of Learning Organisations which specifically relates to family businesses. Furthermore, this model aims to facilitate a learning culture that suggests family businesses adopt key characteristics of the LO for continuous improvement, collective learning, and enhancement of performance.
    • The Reflective Practitioner: The challenges of supporting Public Sector Senior Leaders as they engage in reflective practice

      Rowe, Lisa; Moore, Neil; McKie, Paul; University of Chester (Emerald, 2020-10-13)
      This paper explores the challenges, issues and benefits of reflective practice faced by work-based practitioners undertaking negotiated experiential learning. The study focuses upon the case of a ground-breaking UK based Senior Leader Master’s Degree Apprenticeship (SLMDA) programme which requires learners to develop and apply reflective practice skills through comprehensive work-based learning and research activities. Degree apprenticeships represent a significant opportunity for providers and employers to become more closely aligned in the joint development and promotion of innovative learning opportunities, yet the efficacy of individually negotiated, experiential learning and reflective practice for senior leaders within a challenging healthcare environment remains relatively unexplored from a tripartite perspective. This paper investigates the role of reflective practice within a leading degree apprenticeship programme which embraces this pedagogic approach and considers the potential barriers and benefits for learners and their organisations. The paper begins by discussing the nature of reflective practice in the workplace and explores the growing importance of this activity in contemporary organisations. Theoretical and conceptual foundations relating to experiential learning and reflective practice are analysed and discussed. The SLMDA programme and NHS case organisation are described in detail. Qualitative data drawn from semi-structured interviews undertaken with learners, employers and Personal Academic Tutors (PATs) is then analysed to identify the key issues and challenges encountered. The study identifies the benefits of reflective practice, explores the challenges and issues that act as barriers to reflective practice and highlights the importance of the role of the Personal Academic Tutor (PAT) and that of employers in supporting and developing reflective practice in one of the first SLMDA programmes to launch within the UK. Although reflective practice and work-based research have attracted considerable scholarly activity, investigations have overwhelmingly been focused upon professions such as teaching and nursing and have explored challenges and issues from the perspective of the provider. This study explores reflective practice from the viewpoint of learners, employers and PATs and thereby seeks to compliment and expand current understanding by developing a more holistic approach. This work will inform future programme design, practitioner skills development and employer support procedures as learners plan and prepare to facilitate work- based research projects within their organisations.
    • Transitions and student wellbeing in higher education: Exploring the role of Independent Learning Skills

      D'Artrey, Meriel; Wall, Tony; Rowlett, Debbie (University of Chester, 2020-09-10)
      The number of reported mental health issues amongst university students continues to rise, affecting student attainment and progression. Within this context, this study explores students’ experiences of wellbeing during transition to university, specifically exploring the under-researched area of how Independent Learning Skills (ILS) and wellbeing interrelate. A novel conceptual framework combining aspects of ILS and wellbeing was constructed which then informed semi-structured interviews with university business school students and a Template Analysis. The study found a variety of ways in which the development of ILS and student wellbeing can be helped and hindered during transition to university, for example, how student and university practices appear to affect ILS and wellbeing. As such, this study sits in contrast to previous research in combining two areas not typically combined to examine student transition, offering new practical insights into supporting students. Key contributions that have been made as a result of this research include a deeper understanding of the relationship between specific ILS skills and specific elements of wellbeing. The experiences that students had were found to be inconsistent relating to academic support and these experiences both positive and negative were shown to mediate the relationship between ILS and wellbeing. Early experiences of the students were shown to have an anchoring effect on ILS and wellbeing, for example not engaging with support offered by their Personal Academic Tutor (PAT) was later shown to have hindered achievements and feelings of wellbeing. The diversity of learning needs and preferences identified from the research was also found to relate to students’ development of ILS and associated feelings of wellbeing. Further research has been identified that seeks to explore the relationship between ILS and wellbeing to specific student outcomes, including student grades, retention and progression outcomes.
    • How and why are hourly paid employees motivated to work in a family owned food manufacturing sector SME within the United Kingdom?

      Manning, Paul; Bellamy, Lawrence; Sheffield, Duncan J. (University of Chester, 2020-09-10)
      The purpose of this study is to establish how and why hourly paid employees are motivated to work in a family owned food manufacturing sector SME within the United Kingdom. The study also seeks to identify and understand how these motivational factors are contingent on hierarchical level and life stage within hourly paid employees in UK food manufacturing SMEs, in order to develop an understanding of work-based motivation among hourly paid employees from a manager’s perspective. The research uses a case study approach within a third generation family-owned cheesemaker. The results of this study suggest, within the particular work environment and sample of respondents under review, that motivation originates from a combination of intrinsic factors, extrinsic factors and social influences. Using survey questionnaires and semi-structured interview techniques, the research established the main a priori themes driving work motivation within the organisation under review, namely; (1) job security, (2) financial motivation, (3) the work itself, and (3) changes in motivation over time. The results also identified a number of a posteriori themes which were of particular importance to the participating respondents, namely: (1) camaraderie and teamwork, (2) that the organisation was a progressive company with an enviable reputation, and (3) overtime. The study indicates that social influences can have a profound effect on motivation at work and can also be a source of increased productivity within an organisation. For example, camaraderie is proven to be a motivating factor among employees and contributes to workforce stability within the context of this case study. The research findings suggest that workforce stability breeds success and provide a framework for performance improvement based on developing human resource practices that focus on cultivating employee motivation. Identifying the key motivators in today’s society may provide organisations with opportunities to improve productivity through the motivation of their staff. Furthermore, staff retention could increase if workers become more motivated, which may lead to improved efficiency and effectiveness within an organisation. Motivated and committed employees could subsequently increase the competitive advantage of the organisation.
    • Category management and strategic sourcing processes in local government: A phenomenographic investigation of the lived experiences of procurement managers

      Manning, Paul; Talbot, Jon; Benn-Ohikuare, Gregory A. (University of Chester, 2020-09)
      Increasingly tight financial constraints have meant category management (CM) and strategic sourcing (SS) processes have been adopted and integrated into the public sectors including English local government authorities (LGAs). The extant literature, however, argues that empirical research in these areas are underdeveloped especially in relation to competency and competencies. Therefore, this study aims to qualitatively investigate the different experiences of procurement managers in LGAs in England in terms of competency for accomplishing effective job performance through the use of CM and SS processes. The research methodology adopted is phenomenography, and data were collected through semi-structured interviews from a purposive sample of ten procurement managers. The data were analyzed following phenomenographic principles to identify the referential and structural aspects of experience. Ultimately, three main conceptions of competency for accomplishing effective job performance through the use of CM and SS processes are identified: Stakeholder Management; SocioTechnical Knowledge; and Achievement Orientation. This study not only expands the research context of phenomenography, but also contributes to the understanding of procurement managers’ conceptions of competency for accomplishing effective job performance through the use of CM and SS processes. The implications for procurement professionals are discussed.
    • The ethical challenge of Big Tech’s “disruptive philanthropy”

      Manning, Paul; Baker, Nigel Timothy; Stokes, Peter; The University of Chester, The Thomson Institute, De Montfort University (Taylor and Francis, 2020-08-31)
      This article provides a review of research into global philanthropy and the disruptive practices of new technology companies. In this article we detail how “Big Tech” has created a new marketization of philanthropy, based on its sectoral values of innovation, entrepreneurialism and focus on financial and performance metrics. Consequently, we argue for a new ontology of philanthropy that acknowledges marketization as its guiding principle. The study examines and compares different market-focused, philanthropic paradigms, which have evolved through the business values of Big Tech and examines their moral motivations. The topic is viewed through the lens of ‘hybrid organizations’; a model for non-profit entities and social businesses which, in turn, are seeking a market-oriented pathway of balancing the twin demands of managing mission and money. A conceptual framework is then provided to inform practitioners in non-profit organizations about the issues and risks of engaging with the new types of philanthropy, to which we collectively refer as ‘disruptive philanthropy’. The article concludes by recommending further research into the ethics of Big Tech to understand the true motivations behind its philanthropic practices at a time when the sector is under intense governmental and media scrutiny.
    • Exploring International Student Satisfaction in Private Higher Education Institutes in London

      Wall, Tony; Mehashwari, Vish; Qureshi, Fayyaz H. (University of Chester, 2020-07-29)
      In March 2019 the government of the United Kingdom developed a new strategy to strengthen Britain's leading role in the global higher education market, by aiming to increase the number of international students studying in the country by more than 30 per cent – which in turn would help to boost the income of educational exports to £35 billion (UK Government, 2019). The purpose of this study is to explore an understanding of international student satisfaction in institutions of private higher education in London, adding to the paucity of literature centred on international student satisfaction in private higher education in the UK in general and particularly in London. The private higher education sector in the United Kingdom is expanding rapidly, especially in London. An indicator of this is the number of private higher education institutions with degree awarding powers, which increased from only one private university to ten within less than a decade. Student satisfaction is a complex phenomenon and arguably related to or even extended from the concept of customer satisfaction, a relatively well-known concept in marketing literature. In higher education, only a few studies, mostly based on quantitative methods, are available within the subject area of student satisfaction. Furthermore, this existing body of work is limited to the public higher education sector. This is equally true for international students studying in private higher education institutions (PrHEIs) in London. This signifies the need to investigate thoroughly the perception and experience of international students studying at PrHEIs in London. The outcome of such a study should contribute to improving the quality of educational provisions not only in PrHEIs but also in public higher education institutions (PuHEIs). For this particular study, qualitative research was employed, by conducting twelve indepth interviews with international students to capture their experiences whilst measuring their levels of satisfaction, leading to the production of rich data. From this data, three themes emerged along with several subthemes; (1) Flexibility in policies - tuition fee policy, admission policy, multiple intakes and speedy admission processes, (2) Student friendly management- fast communication, a simple structure, quick decision making and easy access to senior management and (3) Feel being customers - customised service while the other significant existing themes such as course and institution selection, pre-arrival and arrival experience, learning & teaching , resources and overall satisfaction were matched to the expectations of the international students and findings in the literature. Recommendations were made particularly around emerging themes and subthemes in order to improve satisfaction by giving more value to student opinions and being more responsive to their needs and demands. This study further concludes that this can only be achieved if higher education (HE) considers students as customers. A need for further research was identified, to study more closely the relationship between new themes and subthemes and student satisfaction.
    • Political corruption in Africa: Extraction and power preservation

      Robberts, Theresa (Edward Elgar Publishing, 2020-07-17)
    • Soft Power and International Political Marketing

      Sun, Henry; harris, Phil; University of Chester (Palgrave Macmillan, 2020-06-28)
      Joseph Nye defines soft power as the ability of “getting others to want the outcomes that you want” through persuasion and attraction of one’s ideas or the ability to set the political agenda to shape the preferences of others. Nye further argues that in the international arena, besides the military and economic power, there is a third dimension which is characterized as indirect power, cooptive power, and intangible power in contrary to direct power, coercive power, and tangible power. Nye states, “The ability to establish references tends to be associated with intangible power resources such as culture, ideology and institutions. This dimension can be thought of as soft power, in contrast to the hard command power usually associated with tangible resources like military and economic strength.” Henry Sun defines international political marketing as following: International Political Marketing seeks to establish, maintain and enhance long-term relations among nation-states, political actors and organizations, so that the objectives of stakeholders involved are met. This is done by mutual exchange and fulfillment of promises through cross-border and cross-culture marketing strategy and management
    • Reflections on the Impact of Coronavirus on Public Affairs

      Harris, Phil; Moss, Danny; University of Chester (Wiley, 2020-06-28)
      As the editorial team considered how we might best mark the 20th anniversary year of the publication of the Journal of Public Affairs and reflected on what significant developments have occurred in the world of public affairs over the past two decades, none of us around that table could have possibly imagined how the world of politics and society as a whole could and would change in just a few short months. Yes we all witnessed the horrible effects of Ebola in Africa, and of SARS in the Far East and in the UK we experienced the nationwide lockdown of countryside during the infamous foot and mouth disease that ravaged the countryside in 2001. However devastating each of these disease outbreaks that we might think of as contagions have been, none can really compare or have prepared us fully for a the rapidity and impact that the recent coronavirus pandemic has had across the world, not only in terms of the scale of the infection rising death rate, but in the profound impact it has had on the economy and on people's lives and livelihoods
    • The experiences of older drivers in adopting new technologies in cars: an exploratory study

      Talbot, Jon; Bellamy, Lawrence; Varshney, Anuraj (University of Chester, 2020-03-28)
      Emerging technologies are at the forefront of semi-automation in cars. These advances in semi-automation have the potential to maintain independent mobility amongst older drivers, prolong safe driving practice and contribute towards reducing the burden of climate change. This practitioner based qualitative study aims to explore diversity of experiences of older drivers in England towards both the adoption of car technologies and its role in supporting effective self-regulation. The research investigator is a practitioner and this study has benefitted empirically through combining the practitioner's experiential learning and academic rigour to generate new knowledge in the field of older drivers' adoption of car technologies. The findings of this study have highlighted that older drivers are supportive of the use of technologies that provide them with feedback on their driving behaviour rather than taking away the control of the car from them. Additionally, the study found that there are several barriers likely to deter older people from using technologies relating to training, user engagement. This practitioner study concludes that concerted effort from all stakeholders would be required to create a favourable environment for older users to ensure maximum diffusion of these new technologies and realise its full benefits. As part of the professional doctorate knowledge gained from this study, is intended to be disseminated within the researcher's practice and other relevant stakeholders.
    • Pictures, Colors and Emotions: Shaping the UK's E-Tourism Experience

      Schneider, Anke; Loibl, Wilhelm; Hindley, Ann; Vienna University of Economics and Business; University of Chester; University of Chester (Routledge, 2020-03-27)
      The role of online media has become more important for tourism as DMOs try to differentiate through the use of pictures on digital channels, such as websites. The aim is to provide a positive image that has a positive impact on the consumer buying decision. Pictures draw significant amounts of attention and a pictures colour characteristics are critical in maintaining interest through emotional connections. These colour characteristics concern hue, saturation and luminance, which create a positive or negative emotional response in the prospective user. Due to this importance of a pictures colour characteristics on websites, this chapter explores these colour characteristics of pictures on UK DMO websites, in order to determine the positive or negative emotions conveyed to the viewer. Results show that most pictures are neutral but the amount of negatively perceived pictures is very high. It was found that the overall visual e-tourism experience can be improved with only small post-processing changes with minimal danger of distorting reality.
    • Investor Regret, Share Performance and the role of Corporate Agreeableness

      Vohra, Shalini; Davies, Gary; Sheffield Hallam University and University of Chester (Elsevier, 2020-02-29)
      Drawing on regret and reputation literatures, the authors demonstrate how positive corporate associations can mitigate the effects of share performance on investor regret. Three studies are presented, the first involved the observation of six investment club meetings. The second is a survey of investors exploring some of the findings of the first study, specifically the relationship between investor regret and corporate associations. The final study uses an experimental design to test whether corporate social responsibility (CSR) messaging can influence regret in the context of disappointing share performance by influencing corporate agreeableness. The main findings are that a range of corporate associations are important to investors, more so than actual share performance, in their decision-making. Specifically, the more agreeable (e.g. trustworthy, supportive) the company is perceived to be, the lower will be any regret felt over share performance. Finally, CSR information was found to affect regret via an influence on agreeableness.
    • Talent management and the HR function in cross-cultural mergers and acquisitions: The role and impact of bi-cultural identity

      Liu, Yipeng; Vrontis, Demetris; email: vrontis.d@unic.ac.cy; Visser, Max; Stokes, Peter; Smith, Simon; email: simon.smith@winchester.ac.uk; Moore, Neil; Thrassou, Alkis; email: thrassou.a@unic.ac.cy; Ashta, Ashok (Elsevier, 2020-01-13)
      Abstract This paper examines bi-cultural talent in relation to human resource management (HRM) practices in cross-cultural merger and acquisitions (M&A). The intersection of HRM, bi-cultural talent management and cross-cultural M&A literature proposes a conceptual framework to capture the complexity of bi-cultural talent management and reveals the dominant macro-characterization of the extant HRM literature focussing on a more micro-orientated perspective. The paper develops a matrix by underlining spatial dimensions (spanning micro-aspects of the individual employee through to the macro-entity of firm and its location in the macro-national cultural context) and temporal dimensions (consisting of pre-merger, during merger and post-merger phases). This provides a template which examines the multi-level dynamics of bi-cultural talent management. The argument identifies ways in which extant cross-cultural lenses require deeper understanding of bi-cultural talent management in M&A settings. Future research directions and agendas are identified.