Re-thinking the management of team performance: No longer disingenuous or stupid

Abstract

This chapter deals with the topic of team performance and current management practice. In a challenging and turbulent economic climate, characterised by pressures to improve productivity and reduce costs, performance management has taken a more central role in helping to ensure competitive advantage. The challenge for managers is to bring about commitment to discretionary effort, which is increasingly a crucial feature in gaining competitive advantage. This chapter examines current theory and practice and offers a new way to approach team management that requires a radical re-think of management practice.