Analysing the impact of attrition rates in hospitality industry

Abstract

The purpose of this study is to analyse the impact of attrition rates in hospitality industry. The study majorly focuses on the increasing employee turnover, its causes and impact. It looks at various methods to improve employee retention in an organisation. Various human resource theories are used to analyse the employee behaviour in an organisation. Literature review gives a background study to this research. It gives information about the previous study that had been done on employee turnover in hospitality industry. This chapter highlights causes and impact of employee turnover, and employee retention as a measure. In research methodology, researcher has cited all the methods and techniques used for this study. Researcher has also given her choice of research methods and its justification. In the next chapter findings and analysis are provided by using appropriate research methods. Analysis is done using semi-structured interviews, classic HR theories and case study. In conclusion part, researcher has concluded her findings from the research and the responses received. The researcher has also given appropriate recommendations based on the research done. Limitations and challenges faced by the researcher are also cited at the end.