Loading...
Training and development: challenges of strategy and managing performance in Jordanian banking
Rowland, Caroline A. Hall, Roger D. Altarawneh, Ikhlas
Rowland, Caroline A.
Hall, Roger D.
Altarawneh, Ikhlas
Citations
Altmetric:
Advisors
Editors
Other Contributors
EPub Date
Publication Date
2017-05-02
Submitted Date
Collections
Files
Other Titles
Abstract
Structured Abstract:
Purpose: This paper explores the relationship between organisational strategy, performance management and training and development in the context of the Jordanian banking sector.
Design and methodology: Models of strategic human resource management developed in the West are considered for their relevance in Jordan. A mixed methods approach is adopted employing interviews with senior managers and training and development managers, employee questionnaires and documentary analysis. It examines all banks in Jordan including foreign and Islamic banks.
Findings: Findings indicate that training and development is not driven by human resource strategy and that it is reactive rather than proactive. Training and development does improve skills, knowledge, attitudes and behaviours but there is little evidence that it increases commitment and satisfaction nor that it contributes to strategic aims in any significant way.
The linkages between strategy and training and development are not explicit and strategies are not interpreted through performance management systems. Consequently there is a lack of integration in organisational HR systems and the measurable contribution of training and development to competitive advantage is minimal
Practical implications: The paper offers suggestions as to how greater integration between strategy, performance management and training and development might be achieved in the Jordanian context.
Originality: This paper is the first detailed empirical study of training and development in Jordan to include considerations of transferability of western models to an Arab culture.
Citation
Rowland, C., Hall, R., & Altarawneh, I. (2017). Training and development: Challenges of strategy and managing performance in Jordanian banking. EuroMed Journal of Business, 12(1). DOI: 10.1108/EMJB-01-2016-0001
Publisher
Emerald
Journal
EuroMed Journal of Business
Research Unit
PubMed ID
PubMed Central ID
Type
Article
Language
en
Description
This document is the Accepted Manuscript version of a published work that appeared in final form in EuroMed Journal of Business. To access the final edited and published work see http://www.emeraldinsight.com/doi/abs/10.1108/EMJB-01-2016-0001
Original Research published in EuroMed Journal of Business
Original Research published in EuroMed Journal of Business
Series/Report no.
ISSN
1450-2194