Trolling the trolls: Online Forum Users Constructions of the Nature and Properties of Trolling

Hdl Handle:
http://hdl.handle.net/10034/606553
Title:
Trolling the trolls: Online Forum Users Constructions of the Nature and Properties of Trolling
Authors:
Coles, Bryn A.; West, Melanie
Abstract:
‘Trolling’ refers to a specific type of malicious online behaviour, intended to disrupt interactions, aggravate interactional partners and lure them into fruitless argumentation. However, as with other categories, both ‘troll’ and ‘trolling’ may have multiple, inconsistent and incompatible meanings, depending upon the context in which the term is used and the aims of the person using the term. Drawing data from 14 online fora and newspaper comment threads, this paper explores how online users mobilise and make use of the term ‘troll’. Data was analysed from a discursive psychological perspective. Four repertoires describing trolls were identified in posters' online messages: 1) that trolls are easily identifiable; 2) nostalgia; 3) vigilantism; 4) that trolls are nasty. A final theme follows these repertoires – that of identifying trolls. Analysis also revealed that despite repertoire 01, identifying trolls is not a simple and straight-forward task. Similarly to any other rhetorical category, there are tensions inherent in posters' accounts of nature and acceptability of trolling. Neither the category ‘troll’ nor the action of ‘trolling’ has a single, fixed meaning. Either action may be presented as desirable or undesirable, depending upon the aims of the poster at the time of posting.
Affiliation:
Newman University; University of Chester
Citation:
Coles, B. A., & West, M. (2016). Trolling the trolls: Online forum users constructions of the nature and properties of trolling. Computers in Human Behavior, 60, 233-244. doi:http://dx.doi.org/10.1016/j.chb.2016.02.070
Publisher:
Computers in Human Behavior
Publication Date:
27-Feb-2016
URI:
http://hdl.handle.net/10034/606553
DOI:
10.1016/j.chb.2016.02.070
Additional Links:
http://www.sciencedirect.com/science/article/pii/S0747563216301285
Type:
Article
Language:
en
ISSN:
0747-5632
Appears in Collections:
Psychology

Full metadata record

DC FieldValue Language
dc.contributor.authorColes, Bryn A.en
dc.contributor.authorWest, Melanieen
dc.date.accessioned2016-04-22T10:01:30Zen
dc.date.available2016-04-22T10:01:30Zen
dc.date.issued2016-02-27en
dc.identifier.citationColes, B. A., & West, M. (2016). Trolling the trolls: Online forum users constructions of the nature and properties of trolling. Computers in Human Behavior, 60, 233-244. doi:http://dx.doi.org/10.1016/j.chb.2016.02.070en
dc.identifier.issn0747-5632en
dc.identifier.doi10.1016/j.chb.2016.02.070en
dc.identifier.urihttp://hdl.handle.net/10034/606553en
dc.description.abstract‘Trolling’ refers to a specific type of malicious online behaviour, intended to disrupt interactions, aggravate interactional partners and lure them into fruitless argumentation. However, as with other categories, both ‘troll’ and ‘trolling’ may have multiple, inconsistent and incompatible meanings, depending upon the context in which the term is used and the aims of the person using the term. Drawing data from 14 online fora and newspaper comment threads, this paper explores how online users mobilise and make use of the term ‘troll’. Data was analysed from a discursive psychological perspective. Four repertoires describing trolls were identified in posters' online messages: 1) that trolls are easily identifiable; 2) nostalgia; 3) vigilantism; 4) that trolls are nasty. A final theme follows these repertoires – that of identifying trolls. Analysis also revealed that despite repertoire 01, identifying trolls is not a simple and straight-forward task. Similarly to any other rhetorical category, there are tensions inherent in posters' accounts of nature and acceptability of trolling. Neither the category ‘troll’ nor the action of ‘trolling’ has a single, fixed meaning. Either action may be presented as desirable or undesirable, depending upon the aims of the poster at the time of posting.en
dc.language.isoenen
dc.publisherComputers in Human Behavioren
dc.relation.urlhttp://www.sciencedirect.com/science/article/pii/S0747563216301285en
dc.rightsAn error occurred on the license name.*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectTrollingen
dc.subjectOn-line behaviouren
dc.subjectInternet forumsen
dc.subjectSocial constructionen
dc.titleTrolling the trolls: Online Forum Users Constructions of the Nature and Properties of Trollingen
dc.typeArticleen
dc.contributor.departmentNewman University; University of Chesteren
dc.date.accepted2016-02-17en
or.grant.openaccessYesen
rioxxterms.funderN/Aen
rioxxterms.identifier.projectUnfundeden
rioxxterms.versionAOen
rioxxterms.licenseref.startdate2018-02-27en
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