Employee engagement: An evaluation of the impact of cultural change initiatives at Kingsland Grange

Hdl Handle:
http://hdl.handle.net/10034/108119
Title:
Employee engagement: An evaluation of the impact of cultural change initiatives at Kingsland Grange
Authors:
Brophy, Mary
Abstract:
This piece of work endeavours to explore whether cultural change initiatives at Kingsland Grange have impacted employee engagement and competitive advantage. It is underpinned by a review of contemporary literature relating to cultural change, employee engagement and competitive advantage, which enabled a conceptual model to be developed, presenting a hypothesised causal relationship of the factors concerned. The validity of this model and the notion that cultural change influences employees’ engagement levels and competitive advantage was tested using a single case study at Kingsland Grange. The research was conducted using a multi method approach, incorporating semi structured interviews, documentary research and observational data. The findings support the assertion made in the contemporary literature that successful, well managed change has the potential to enhance employee engagement and competitive advantage, with unsuccessful change having the potential to detrimentally impact on these factors. The research data also provided an insight into the effectiveness of the cultural change process and explored methods employed for dealing with resistance to change.
Advisors:
Rowland, Caroline
Publisher:
University of Chester
Publication Date:
Jun-2010
URI:
http://hdl.handle.net/10034/108119
Type:
Thesis or dissertation
Language:
en
Appears in Collections:
Masters Dissertations

Full metadata record

DC FieldValue Language
dc.contributor.advisorRowland, Carolineen
dc.contributor.authorBrophy, Maryen
dc.date.accessioned2010-07-21T16:25:48Z-
dc.date.available2010-07-21T16:25:48Z-
dc.date.issued2010-06-
dc.identifier.urihttp://hdl.handle.net/10034/108119-
dc.description.abstractThis piece of work endeavours to explore whether cultural change initiatives at Kingsland Grange have impacted employee engagement and competitive advantage. It is underpinned by a review of contemporary literature relating to cultural change, employee engagement and competitive advantage, which enabled a conceptual model to be developed, presenting a hypothesised causal relationship of the factors concerned. The validity of this model and the notion that cultural change influences employees’ engagement levels and competitive advantage was tested using a single case study at Kingsland Grange. The research was conducted using a multi method approach, incorporating semi structured interviews, documentary research and observational data. The findings support the assertion made in the contemporary literature that successful, well managed change has the potential to enhance employee engagement and competitive advantage, with unsuccessful change having the potential to detrimentally impact on these factors. The research data also provided an insight into the effectiveness of the cultural change process and explored methods employed for dealing with resistance to change.en
dc.language.isoenen
dc.publisherUniversity of Chesteren
dc.subjectemployee engagementen
dc.subjectcultural changeen
dc.titleEmployee engagement: An evaluation of the impact of cultural change initiatives at Kingsland Grangeen
dc.typeThesis or dissertationen
dc.type.qualificationnameMBAen
dc.type.qualificationlevelMasters Degreeen
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