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ChesterRep is the University of Chester's institutional repository and an online platform designed to collate, store, and aid discoverability of research carried out at the university to the wider research community
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An Investigation into the Influence of Social Media Message Context on Retailer-Consumer Interaction: A Case Study from the Lens of a UK Retailer(University of Chester, 2018-07-13)This thesis investigates social media and retailer-consumer interaction with a research site of a well-established medium sized specialist retailer within the outdoor activities sector (the case organisation), selling goods and services online, and offline from physical retail stores across the United Kingdom (UK). The research investigates the case organisation’s response to the development of social media channels, with the purpose of developing understanding of the influence of content posted by the retailer on Twitter and Facebook platforms. The ease of access of these social media communications allowed the researcher to freely view the context of the case organisation’s activity and helped shape the questioning of research participants in their face-to-face semi-structured interview. The research aimed to develop understanding, and therefore qualitative methods were most appropriate. The philosophical assumptions were for a subjectivist ontology and interpretivist epistemology. The theoretical framework of uses and gratification theory (UGT), provided a priori themes to identify the retailer’s postings into social, entertainment or information value to the consumer. This study demonstrates that the case organisation’s posting activity on its primary Twitter and Facebook accounts, were predominantly of information value to the consumer, whereas users appeared to interact more with postings that were of social or entertainment value. The apparent under resourcing of the specialist product sub-community accounts (S1 and S2) appears to be suppressing social media activity, and thereby interaction with community members. But by reassigning management of S1 and S2 activity to generalists within the social media team, these research findings indicate that the case organisation is putting the close ingroup interaction that these sub-communities serve at risk. The one store-based subcommunity Facebook account (S3) was achieving a more balanced mix of user interaction than the case organisation’s primary account; indicating that local staff involvement was a motivating factor in consumer interaction. These research findings indicate that by re-evaluating the context of messages posted on its primary Twitter and Facebook accounts, and the involvement of local store account activity, consumer interaction on these channels will increase. Furthermore, the research findings suggest that by developing a transparent corporate social media strategy, that includes clear policy and operating procedures, those actors on the periphery of social media activity will benefit from the resultant clarity of understanding. And the call for training in managing social media activity for business by these actors can be addressed and delivered within the framework of a robust social media strategy. While there are inherent limitations in researching a single-case organisation, the generous access granted to the researcher provided a unique opportunity to investigate the research aim and objectives in a real-world setting. Moreover, this indepth study of Twitter and Facebook activity at the case organisation contributes to theory and practice by providing new insights and understanding on the influence of message context on consumer interaction from the lens of a specialist retailer.
Female clustering in cockroach aggregations – a case of social niche construction?(Wiley, 2018)Individuals in groups can suffer costs through interactions with adversarial or unknown conspecifics. Social niche construction allows individuals to buffer such potential costs by only engaging in preferred associations. This may be particularly beneficial in insect aggregations, which are often large and highly fluid. However, little is known regarding the structuring of such aggregations. Here we use social network analyses to test for fine-scale social structure in resting aggregations of the sub-social cockroach Diploptera punctata and to explore the social pressures that contribute towards such structure. We showed that females were significantly more gregarious than males and formed the core of the proximity network, thus demonstrating a higher level of social integration. This fine-scale structure is likely to result from females displacing males; females initiated most displacements whilst males received the majority. We explain this behaviour in terms of social niche construction by showing that females received significantly fewer approaches and investigations at more female-biased local sex ratios. We therefore suggest that female social clustering occurs in this, and presumably other, species to reduce potential costs associated with male harassment. This demonstrates how social niche construction can lead to higher level social structure; we suggest this approach could be used across a range of species in order to improve our understanding of the evolution of sociality.
'Losing face among the natives': Something about tattooing and tabooing in Herman Melville's Typee(Palgrave Macmillan, 2017-12-07)Herman Melville’s first novel Typee, published in 1846, is an intriguing South Sea adventure based on the author’s own experiences and narrated by ‘Tommo’, who, with his companion Toby, jumps ship and wanders into the valley of Typee, home to a tribe of suspected cannibals. This essay concentrates on a chapter in which Tommo describes his encounter with a Typeean tattooist before discussing ‘the mysterious “Taboo”’. Tommo becomes fearful that he will be ‘disfigured in such a manner as never more to have the face to return’ to civilisation. The threat of non-consensual body modification confronts narrator and reader with unsettling issues of personal and cultural identity in crisis. The analysis draws on a range of material from the fields of anthropology, psychology, literary criticism, sociology and linguistics.
Effect of Temperature and Catholyte Concentration on the Performance of a Chemically Regenerative Fuel Cell POM-based catholytes for platinum-free polymer electrolyte fuel cells(JOHNSON MATTHEY, plc, 2018-04-01)Chemically regenerative redox cathode (CRRC) polymer electrolyte fuel cells (PEFCs) are attracting more interest as a platinum-free PEFC technology. These fuel cells utilise a liquid catalyst or catholyte, to perform the indirect reduction of oxygen, eliminating the major degradation mechanisms that plague PEFC durability. A key component of a CRRC PEFC system is the catholyte. This article reports a thorough study of the effect of catholyte concentration and temperature on CRRC PEFC system performance for H7PV4Mo8O40 and Na4H3PV4Mo8O40, two promising polyoxometalate (POM)-based catholytes. The results suggest 80ºC and a catholyte concentration of 0.3 M provide the optimum performance for both H7PV4Mo8O40 and Na4H3PV4Mo8O40 (for ambient pressure operation).
Nutrition Knowledge, Dietary Patterns and Anthropometric Indices of Older Persons in Four Peri-urban Communities in Ga West Municipality, Ghana(African Health Sciences, 2018-09-30)ABSTRACT Background: Older adults are vulnerable to malnutrition due to sociologic, physiologic and anatomical effects of ageing. Objective: To investigate the influence of nutrition knowledge and dietary patterns on nutritional status of community-dwelling ambulatory older adults. Methods: This cross-sectional survey involved 120 elderly aged 60-70 years purposively selected from four peri-urban communities in Ga West municipality, Ghana. Nutrition knowledge was assessed using a structured questionnaire and dietary intakes obtained using a standardized food frequency questionnaire. BMI from weight/height measurements was proxy for nutritional status. Data was analyzed descriptively in SPSS. Associations were tested using correlation analyses (-1